Today I charged again at Fred Meyer, both plugs were ON. I pulled to the left one, plugged in the car when a blue Leaf pulls next to me to the right side. That is when I learned how (NOT) to plug in the car without touching the handle: you just slam it in the car port and push on the cable. I was speechless, but the red light on his plug came ON
. Before I could say anything the guy asked me why his blue lights do not come on. I explained to him that he needs to select a percentage and to push charge. And after I stop my side his should start. He pushed the buttons on the screen and left.
I decided I need to calm down and talk to the guy when he comes back.
I went into the store and came to the car about 15 minutes later just when a red Leaf just pulled at the L2.
I had to take a picture, three Leafs charging. Well, ... almost. The L2 was not working, could not read the card. I was at 65% and decided to let the Red leaf charge on QC. The red Leaf driver tells me that he never used the DC and I decided to help him plug in. I parked my car and when I came back I noticed that the blue Leaf did not start to charge, his screen said "you are next but" the red light on the connector was off
Back to the red Leaf, I watch him taking the plug out of the charger, he squeezed the handle a little bit. When he tried to plug it in, the handle would not come up. I told him to push the release button and that released the handle. I have the confirmation that,at least on that connector, the handle will get stuck if you squeeze it before being plugged in. And also that pushing the release button will fix the issue. I told him to make sure that the plug is fully seated before squeezing the handle. I put the plug in for him and let him squeeze the handle to see how easy is to do it if the plug is fully/correctly seated.
As we were done with the red Leaf, the blue Leaf driver comes back. I told him that for some reason his side did not start and that I would like to tell him that "I noticed he was a bit rough with the connector". The guy did not like my remark, decided to disconnect and leave. When he put the connector back on the charge he did not push it all the way in. I pushed it in all the way and explain to him that if the square part connector is not in between the two horizontal rolls it could fall down and break. I said a few time "We need to to be gentle and careful with these connector as they break easily". I mention to the red Leaf driver that there are video instruction on the internet. I am not sure if the blue Leaf driver heard me, he was in a hurry to leave.
Conclusions: Instead of those adds on the big useless monitor, Blink should play instruction how to plug in. They should monitor the cards and determine the first time users and force them to watch the video before allowing them to enter the zip code. Also, there should be a big "Play instructions" button (on the touch screen) for people that actually want to learn how to use the QCDC correctly. Plugging in the DC connector, can be challenging for some people.