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    Update on Nissan LEAF Battery Replacement

    Sorry. I'm not in the best position to answer that, as it's a legal matter and I'm no lawyer. However, I'll consult with our folks to try to get a clear answer or statement on that topic. It might be best for me to post back in the thread about the topic rather than here.
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    Update on Nissan LEAF Battery Replacement

    Yes. You can do that, and dealers should have the info to make it happen as a cash transaction. We don't expect a lot of immediate business on the program, but with some higher-mileage cars now in market, we do want to offer the option. Thanks for your loyalty and honest feedback. We appreciate it.
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    Update on Nissan LEAF Battery Replacement

    Hey Dave: We've communicated the program to all LEAF dealers, and it is effective immediately. The only part that is delayed is the NMAC financing component. We have to iron out the last details on that, and we expect more details to be available on that later this calendar year.
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    Update on Nissan LEAF Battery Replacement

    Just as with a vehicle, prices are subject to change. That said, we think this is a fair price for the program. You're welcome. Next time you come by to quick charge, let me know. I'll buy you a coffee. I knew you'd posted about charging here, but didn't realize you're so close on a regular...
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    Nissan to announce official Battery Replacement Program soon

    All: Thanks for your patience as we put the new program together. I just posted details under a new thread. Best, Brian
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    Update on Nissan LEAF Battery Replacement

    Hi all: I’m happy to be back to provide a long-awaited update on the Nissan LEAF battery replacement plan. Last year, I posted preliminary details of the program that we’d created based on early survey data, and it led to spirited discussion (and very vocal criticism). So we went back to the...
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    2011 48k miles - car won't charge

    Hi Pip and Fal: I'm checking to see if this can be elevated further beyond the groups that have been handling so far. Sorry for the trouble you're having. I fear that with the holiday, there might be a little bit of a delay on the corporate end, which I know is frustrating. I will do the best I...
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    Nissan Contacts (Emails & Phone Numbers)

    Some of this information is a bit out of date. Here's the recommended method to contact Nissan: Nissan LEAF customer support: 877-664-2738 Nissan LEAF Roadside Assistance: 800-801-6161 General Nissan customer support: 800-Nissan-1 The address to send snail mail to Nissan is: Nissan North...
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    Nissan adding quick charging at 100 dealerships

    NYLEAF: Yes. QCs have been going in at a number of new locations. I will post an update with the latest info shortly. We typically leave it to the local dealer to promote availability of their own QC since they set the rules for access. Josh: You're right (and TomT is also right). In the end...
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    Update on Battery Warranty Enhancement for 2011 & 2012 LEAF

    Tony: One thing worth noting is that 45C isn't the ambient temperature for testing. That is the constant, internal battery temperature during the testing, which is more severe than temperature cycles that heat up and cool down.
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    Update on Battery Warranty Enhancement for 2011 & 2012 LEAF

    Sorry for the delay. As you can imagine, with several folks in the room, different voices weighed in on the post. Add to that a late evening and travel schedules, and this took a bit longer than we'd have preferred. Several of the attendees have doing a good job in the interim, so you've...
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    Update on Battery Warranty Enhancement for 2011 & 2012 LEAF

    I'm still here, and do plan to provide some updates on a number of topics from the information discussed this evening.
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    Nissan shutting out third-party apps

    Z0ner copied this from the FB page earlier, but we wanted to confirm here that we are postponing any action to block 3rd party apps until we study further. The official message: "Maintaining the privacy of our customers’ data is a priority for Nissan. In an effort to ensure the security of...
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    Battery Replacement Program Details

    TYOB: I haven't forgotten that, nor am I trying to ignore it. I hope to have better details than the ones I've already shared. I understand the frustration that is being expressed by some of you on the forum, and I apologize that I've taken this long to respond to your concerns.
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    Nissan adding quick charging at 100 dealerships

    Thanks. Currently, the best source of up-to-date information on dealer charger details (DCQC or L2) is the dealer. But, I'll be sure the infrastructure guys see the suggestion. The preliminary list of markets where you can expect to see some of the quick chargers come on line before next April...
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    Update on Battery Warranty Enhancement for 2011 & 2012 LEAF

    This update is simply to make the capacity readout more precise. It changes nothing with the range prediction ("GOM") or actual battery capacity. And it doesn't change the trigger point for each bar, nor should you expect to see any bars gained or lost with the update. The other update is for...
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    Nissan adding quick charging at 100 dealerships

    Hi everyone: First, I want to say that I know we owe you more answers on the replacement program. My apologies for the delay on that topic. Until then, I wanted to share some information, which I hope is good news, on the expansion of our dealer quick charging program. Building on a pilot...
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    Battery Replacement Program Details

    Yes. I am reading all of this. I didn't intend to inflame the issue, nor did I mean that better words in the press release would have made everyone happy with the program. It was apparent through some of the earlier questions that details should have been spelled out more clearly. That's all I...
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    Battery Replacement Program Details

    Vlademar/Dave: I need to get a better answer for that for you on mileage. It's on the list for Q&A. Sorry I can't answer that immediately.
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