EatsShootsandLeafs
Well-known member
- Joined
- Aug 24, 2012
- Messages
- 716
I've heard of the rangers, but can tesla really afford to pay for them on a lower margin car like the model 3?dgpcolorado said:As SageBrush says: Ranger service (Mobile Service Technician). If it is warranty service and you live a long way from a Service Center a Ranger will do the work or flatbed tow the car to a Service Center. My main screen went out — the car was still driveable but default charging was very slow, which limited useful range. When the ranger couldn't get a replacement in a couple of days — Tesla had a hold on them for some reason — he brought me a rental car and took my car to Denver 300+ miles away. He would have brought it back to me, but I drove the rental to Denver and drove my car home myself because it is a lovely drive over the mountains and I enjoy it. All this was at no cost to me since my CPO car is under warranty.EatsShootsandLeafs said:I agree the lack of heated steering wheel is really unfortunate, along with lack of a key fob.
As more cars hit the road I'm starting to have reservations about the model 3 again. I'm seeing far too many issues pop up on the forums. Lots of owners have already had to go back to the service center, sometimes within a day or two, to get things fixed, anything from battery to RFID reader to a mirror motor to a touch screen (some of them apparently are possessed and pressing the right side of the screen by themselves). Really just weird issues across the board indicative of Tesla's mad rush to push it out the door before nailing down quality issues.
All of this is bad, but in my case I am hours from a service center. I can promise that I am never taking a day out of my week to get a car serviced. Never. Do not have the time, and if I had it I would not make it for that. So if I'm having this thing shipped to me or driving across state to pick it up and one of these problems pops up, how does it get resolved?
No, Service Centers aren't everywhere, so Tesla introduced Ranger service some years ago. By the way, my CPO car was delivered to me when I bought it because I was so far away. I think the delivery limit was something like 155 miles or more, although subject to change I would guess.
Just something else to consider. However, since you are adamant that you don't want to deal with problems, you might want to wait a couple of years before considering a Model 3, while Tesla works out problems with the early cars. You don't seem like someone willing to deal with early production model issues. Someday they might even add a cold weather package with a heated steering wheel (I'd like that).
Also, that ranger, he dropped the rental car off at your house I guess, did he walk back to his van in the city? I'm not trying to make light of it. I'd be fine bringing it to some mechanics station if he's familiar with these things, and if the ranger is in a van full of parts serving the area every month or so it could potentially be convenient staying at home while it's fixed on the driveway.
Strange that you can't make an appointment. I can call nissan, ford, etc. right now and make an appointment within 1-3 days to get any car looked at, they look at it, order parts immediately after a mechanic triages it.https://teslamotorsclub.com/tmc/threads ... il.107480/