cliff said:Also see from service manual that VIN needs to be programmed in.
Since I own the original, and this is not warranty repair, do I
get to keep the original?
Graffi said:Something I have thought about since this issue first came up.
WHY IS NISSAN ONLY UPDATING TO 3G????
What happens in the next year or so when the cell phone companies no longer support 3G and only have 4G/LTE or later generation?
If we have to upgrade why not use the latest technology so it can last longer?
I would love to hear from someone that understands these issues!!!
Yep, after your post yesterday that the dealer thought it was just a firmware upgrade, I knew that you'd be in for a surprise, sinceRelayer1956 said:Ok. I just came from my dealership. It took over an hour for them to figure out what was needed.
Great! very helpful to have the actual text that the dealer is also going by.Relayer1956 said:If you want a copy of the Campaign Bulletin you can find it here:
https://dl.dropboxusercontent.com/u/108978910/2G%20Telematics%20Hardware%20Replacement.pdf
Relayer1956 said:Ok. I just came from my dealership. It took over an hour for them to figure out what was needed. I will say the service advisor I worked with was very helpful and did share some Nissan documentation on the process with me. Here is the pertinent process (from the Nissan document) you can go through to check on your modem to see if it is 2G or 3G.
-----
NOTE: Vehicles without Navigation are ineligible as they are not equipped with TCUs.
Verify applicability using one of the following methods:
1. Check vehicle service history for previous repair (PC449 or PC450).
2. Check the TCU ID number on the vehicle information screen. If the TCU ID begins
with something other than 2012, it is a 3G TCU and does not require an update.
To identify if the vehicle has a 2G or a 3G TCU, complete the following steps on the
head unit:
3. Press the hard button labeled Menu.
4. Press the "CARWINGS" soft button on the center display screen.
5. Press the "CARWINGS Settings" soft button on the center display screen.
6. Select the down arrow on the center display screen.
7. Press "Unit ID information" soft button on the center display screen.
8. If TCUID starts with "2012-1" it is a 3G device.
9. If TCUID starts with "2012-0" it is a 2G device.
NOTE: As indicated above, TCU IDs that begin with something other than 2012 are 3G
TCUs and do not require an update.
-----
Personal note. The note at the bottom was confusing to the service advisor and I. Mine started with "2012-9". So the service advisor called the 800 number in the Campaign Bulletin and quickly found out that mine is a 2G device. So the service advisor ordered the part (#283B0-3NF2A) required for my vehicle. There are two other part numbers in the Campaign Bulletin for vehicles based upon their production date. The part above is for vehicles produced 12/1/2012 thru 9/30/2015.
For other manufacture dates use the following:
09/20/2011 thru 11/30/2012 use part #283B0-3NA2A
11/01/2010 thru 09/19/2011 use part #283B0-3NA1A
If you want a copy of the Campaign Bulletin you can find it here:
https://dl.dropboxusercontent.com/u/108978910/2G%20Telematics%20Hardware%20Replacement.pdf
Relayer1956 said:Ok. I just came from my dealership. It took over an hour for them to figure out what was needed. I will say the service advisor I worked with was very helpful and did share some Nissan documentation on the process with me. Here is the pertinent process (from the Nissan document) you can go through to check on your modem to see if it is 2G or 3G.
-----
NOTE: Vehicles without Navigation are ineligible as they are not equipped with TCUs.
Verify applicability using one of the following methods:
1. Check vehicle service history for previous repair (PC449 or PC450).
2. Check the TCU ID number on the vehicle information screen. If the TCU ID begins
with something other than 2012, it is a 3G TCU and does not require an update.
To identify if the vehicle has a 2G or a 3G TCU, complete the following steps on the
head unit:
3. Press the hard button labeled Menu.
4. Press the "CARWINGS" soft button on the center display screen.
5. Press the "CARWINGS Settings" soft button on the center display screen.
6. Select the down arrow on the center display screen.
7. Press "Unit ID information" soft button on the center display screen.
8. If TCUID starts with "2012-1" it is a 3G device.
9. If TCUID starts with "2012-0" it is a 2G device.
NOTE: As indicated above, TCU IDs that begin with something other than 2012 are 3G
TCUs and do not require an update.
-----
Personal note. The note at the bottom was confusing to the service advisor and I. Mine started with "2012-9". So the service advisor called the 800 number in the Campaign Bulletin and quickly found out that mine is a 2G device. So the service advisor ordered the part (#283B0-3NF2A) required for my vehicle. There are two other part numbers in the Campaign Bulletin for vehicles based upon their production date. The part above is for vehicles produced 12/1/2012 thru 9/30/2015.
For other manufacture dates use the following:
09/20/2011 thru 11/30/2012 use part #283B0-3NA2A
11/01/2010 thru 09/19/2011 use part #283B0-3NA1A
If you want a copy of the Campaign Bulletin you can find it here:
https://dl.dropboxusercontent.com/u/108978910/2G%20Telematics%20Hardware%20Replacement.pdf
rumpole said:B) Is there a way you can tell on a used car if it's had the upgrade? Hopefully, a buyer could start the car up, pull up a settings screen and get some indication.
There you go. I just wish they could also allow for wifi.Why is Nissan using 3G technology rather than 4G?
Nissan has studied how to integrate newer technology into your vehicle and developed ·solutions aimed at delivering a hardware update option with the least inconvenience to owners. The 3G network is supported throughout the U.S. by AT&T. However,Nissan has no control over availability of any cellular network.
Relayer1956 said:Ok. I just came from my dealership. It took over an hour for them to figure out what was needed. I will say the service advisor I worked with was very helpful and did share some Nissan documentation on the process with me. Here is the pertinent process (from the Nissan document) you can go through to check on your modem to see if it is 2G or 3G.
-----
NOTE: Vehicles without Navigation are ineligible as they are not equipped with TCUs.
Verify applicability using one of the following methods:
1. Check vehicle service history for previous repair (PC449 or PC450).
2. Check the TCU ID number on the vehicle information screen. If the TCU ID begins
with something other than 2012, it is a 3G TCU and does not require an update.
To identify if the vehicle has a 2G or a 3G TCU, complete the following steps on the
head unit:
3. Press the hard button labeled Menu.
4. Press the "CARWINGS" soft button on the center display screen.
5. Press the "CARWINGS Settings" soft button on the center display screen.
6. Select the down arrow on the center display screen.
7. Press "Unit ID information" soft button on the center display screen.
8. If TCUID starts with "2012-1" it is a 3G device.
9. If TCUID starts with "2012-0" it is a 2G device.
NOTE: As indicated above, TCU IDs that begin with something other than 2012 are 3G
TCUs and do not require an update.
-----
Personal note. The note at the bottom was confusing to the service advisor and I. Mine started with "2012-9". So the service advisor called the 800 number in the Campaign Bulletin and quickly found out that mine is a 2G device. So the service advisor ordered the part (#283B0-3NF2A) required for my vehicle. There are two other part numbers in the Campaign Bulletin for vehicles based upon their production date. The part above is for vehicles produced 12/1/2012 thru 9/30/2015.
For other manufacture dates use the following:
09/20/2011 thru 11/30/2012 use part #283B0-3NA2A
11/01/2010 thru 09/19/2011 use part #283B0-3NA1A
If you want a copy of the Campaign Bulletin you can find it here:
https://dl.dropboxusercontent.com/u/108978910/2G%20Telematics%20Hardware%20Replacement.pdf
No, it didn't affect navigation at all. I looked into buying the 2016 map update and balked at the price. I didn't mind $199 to keep Carwings working, but $179 just to update a few road changes? Forget it.Newporttom said:I am assuming that there's nothing in this update which gives us updated maps......
ceshell said:Just got my car back today; I had dropped it off on Tuesday. Either the new units "came really quickly" or Nissan had already been shipping them out to dealers and I just had good timing.
However, I can't get it to connect. I followed the instructions (my UserID and PW were still prepopulated) and received the message "Connection Failed." Will try again tomorrow with the car out of the garage; however, it's normally in the garage when it communicates with me via NissanConnect. Curious if anyone else has run into any snags upon installation.
ceshell said:Just got my car back today; I had dropped it off on Tuesday. Either the new units "came really quickly" or Nissan had already been shipping them out to dealers and I just had good timing.
However, I can't get it to connect. I followed the instructions (my UserID and PW were still prepopulated) and received the message "Connection Failed." Will try again tomorrow with the car out of the garage; however, it's normally in the garage when it communicates with me via NissanConnect. Curious if anyone else has run into any snags upon installation.
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