....what our top 5 concerns are right now - the questions we'd like answered more than any others for the moment?
So, clearly, the climate control/dead car issue has to be the top of the list for many of us already with cars. And from the thread involved I think we're all wanting to know what cars are involved, what is the cause of the problem, and what is being done to rectify it. Anything else on that issue?
What are the next four most important issues you'd like properly addressed?
Nissan is listening, and is concerned about some of the negative (and sometimes factually incorrect statements) they've seen posted in various threads here.
I have, of course, tried to explain that a lot of it is down to the vacuum created by the absence of quality information. I've also tried to make it abundantly clear that, should they decide to make someone directly accountable to us again over these concerns, the person needs to have really good information - stuff that goes well beyond the talking points and platitudes from the customer service people.
Will it work? Who knows. But I can't see the harm in trying. Can you?
So, clearly, the climate control/dead car issue has to be the top of the list for many of us already with cars. And from the thread involved I think we're all wanting to know what cars are involved, what is the cause of the problem, and what is being done to rectify it. Anything else on that issue?
What are the next four most important issues you'd like properly addressed?
Nissan is listening, and is concerned about some of the negative (and sometimes factually incorrect statements) they've seen posted in various threads here.
I have, of course, tried to explain that a lot of it is down to the vacuum created by the absence of quality information. I've also tried to make it abundantly clear that, should they decide to make someone directly accountable to us again over these concerns, the person needs to have really good information - stuff that goes well beyond the talking points and platitudes from the customer service people.
Will it work? Who knows. But I can't see the harm in trying. Can you?