bbrowncods
Well-known member
Took the Leaf into the Dealer for 7500 Mile maintenance for $29.99. Included tire rotation and all the checks, etc. Basically just the tire rotation. I was going to do it myself but my seat heater for the driver side was not working on High, so I just had them do the maint as well. Paid the bill, and was told the heater switch was shorted and the part would be in next week. Shook hands as the Service Writer asked that when I get the survey from Nissan to please respond with "10's".
When I went to get in the car I noticed the right side tires had not been rotated. Had to argue back and forth with the Service Writer, who swore that he saw the mechanic swap them. If I hadn't noticed the white mark on the right rear tire this morning where I had bumped a curb yesterday, I would have never known that they had not been swapped. Basically I said to swap them "again", which they did. I was pissed and told them I didn't have confidence that any of the checks had been performed either. I pretty much could tell that I was not getting any sympathy until I said "I wonder what the dealer is going to do when they get that survey with all ZEROS." Boy he lit up like a Christmas tree!
A couple of hours later I got a call from him that when I came back for my heater switch he would refund me the $29.99. I accepted.
When I went to get in the car I noticed the right side tires had not been rotated. Had to argue back and forth with the Service Writer, who swore that he saw the mechanic swap them. If I hadn't noticed the white mark on the right rear tire this morning where I had bumped a curb yesterday, I would have never known that they had not been swapped. Basically I said to swap them "again", which they did. I was pissed and told them I didn't have confidence that any of the checks had been performed either. I pretty much could tell that I was not getting any sympathy until I said "I wonder what the dealer is going to do when they get that survey with all ZEROS." Boy he lit up like a Christmas tree!
A couple of hours later I got a call from him that when I came back for my heater switch he would refund me the $29.99. I accepted.