Metalman
Posts: 92
Joined: Wed Feb 15, 2012 8:49 pm
Delivery Date: 15 Feb 2012
Location: Sunbury PA

Re: Dealer Charging Stations

Wed Feb 20, 2013 6:57 pm

sling wrote:Just my 2 cent concerning charging at dealerships... Driving to parents house and I had to make one stop to get there (~110 miles interstate, 130 total this trip). I stopped by Cronic Nissan to charge up on a friday evening and they were quite happy to see me... they didnt try to sell me anything, allowed me to use their L2 EVSE, told me the best places to eat around there, showed me where i could watch tv / get internet in the dealership, and showed me how to get out of the lot once they locked up. One sales rep also gave me his business card and told me to call him if the cops came to harass me or if I had any other problems. On top of that, another sales rep gave me a ride to the restaurant of my choice when they were closing. Cronic. is. awesome. I've been planning to get splash guards for the leaf and I will likely buy it from these guys. The only bad part of all this is the dealership is well off the interstate and the nearest restaurant was over a mile and a half away (I got to walk back).

On the return trip, I wanted to try another route with a different dealership. They shall remain anonymous, but they were none too helpful when I called to ask about charging there. In the end I just stopped by Cronic again. So I think it really depends on which dealership you want to charge at.

This is exactly what I'm talking about. The dealers have to understand that their customers need to be able to count on the chargers being available when they need them.

philipscoggins
Posts: 372
Joined: Thu Jul 26, 2012 9:16 pm
Delivery Date: 12 Nov 2012
Leaf Number: 022745
Location: Tullahoma, TN

Re: Dealer Charging Stations

Wed Feb 20, 2013 8:04 pm

I shot a commercial today at a Chrysler dealership (who has let me trickle charge at his store before) and spoke to him about having a level 2 charger at his dealership. I explained that for a majority of EVs it would cost him about $0.30/hour and with the new LEAFs it would be a little over $0.50/hr for someone to charge. Then I asked him how much he spends advertising to get people into his showroom and isn't everyone who comes through the door a potential customer. I told him that even though Chrysler currently has no EVs, they will come & that having a Level 2 charger available would draw people into his dealership.

I think I made a little headway.

Philip
2012 Black SL, 104,100, 4y 3m, 175 gids ~ 33% capacity loss - Lost 1st bar @ 44,800 miles & 20 months of driving - 2nd @ 62,000 miles 2y6m - 3rd @ 80,000 3y6m - 4th @ 104,074 4y3m. Member of the 100 mile & 200km club

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DaveEV
Posts: 6251
Joined: Fri Apr 23, 2010 3:51 pm
Location: San Diego

Re: Dealer Charging Stations

Thu Feb 21, 2013 1:11 am

sling wrote:I stopped by Cronic Nissan to charge up on a friday evening and they were quite happy to see me... they didnt try to sell me anything, allowed me to use their L2 EVSE, told me the best places to eat around there, showed me where i could watch tv / get internet in the dealership, and showed me how to get out of the lot once they locked up. One sales rep also gave me his business card and told me to call him if the cops came to harass me or if I had any other problems. On top of that, another sales rep gave me a ride to the restaurant of my choice when they were closing. Cronic. is. awesome. I've been planning to get splash guards for the leaf and I will likely buy it from these guys.
A review like that seems to warrant a link to their website: Cronic Nissan in Griffin, GA. Gotta help promote the good dealerships!

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LEAFer
Posts: 2647
Joined: Mon May 24, 2010 10:10 am
Delivery Date: 19 Jan 2011
Leaf Number: 000215
Location: Sacramento Area

Re: Dealer Charging Stations

Thu Feb 21, 2013 11:28 am

drees wrote:
sling wrote:I stopped by Cronic Nissan to charge up on a friday evening and they were quite happy to see me... they didnt try to sell me anything, allowed me to use their L2 EVSE, told me the best places to eat around there, showed me where i could watch tv / get internet in the dealership, and showed me how to get out of the lot once they locked up. One sales rep also gave me his business card and told me to call him if the cops came to harass me or if I had any other problems. On top of that, another sales rep gave me a ride to the restaurant of my choice when they were closing. Cronic. is. awesome. I've been planning to get splash guards for the leaf and I will likely buy it from these guys.
A review like that seems to warrant a link to their website: Cronic Nissan in Griffin, GA. Gotta help promote the good dealerships!
Thanks for posting the dealership & location. sling should update his profile to include his approximate location ...
2011 Silver SL+QC [Mfg: 11/2010] 36mo/15k LEASE
06Jun2013 Status [28.5 months][34,173 miles][11 bars]
Lost CapacityBar 6/6/13 @34,173 miles while in LEAF Battery Monitor: 83.41%, 71.4F (avg); cool overnight;

sling
Posts: 26
Joined: Sat Dec 22, 2012 7:22 pm
Delivery Date: 0-12-2012
Leaf Number: 18400
Location: Middle GA

Re: Dealer Charging Stations

Thu Feb 21, 2013 12:46 pm

LEAFer wrote:Thanks for posting the dealership & location. sling should update his profile to include his approximate location ...
Done, and despite my overwhelming review, I didnt want to come across toooooo strongly promoting one dealership over another, it could just be the people i talked to. Mr/s. Cronic and the other half of his/her staff might be a jerk for all I know. And the other place might have great service aside from the 2 people I talked to. I almost left Cronic anonymous.
2012 Red SL, shoulda waited for 13.

Metalman
Posts: 92
Joined: Wed Feb 15, 2012 8:49 pm
Delivery Date: 15 Feb 2012
Location: Sunbury PA

Re: Dealer Charging Stations

Thu Feb 28, 2013 9:18 pm

I got to speak with the owner of my local Nissan dealership tonight, wow. If you're looking for an EV friendly dealer who is interested in progressing the EV movement don't look in Selinsgrove PA.

This dealer is under new ownership in the last year or so and will be selling the Leaf this year. They installed a charger outside that has been turned off. I stopped and talked to a salesman who was very nice and interested in the Leaf, I took him for a ride. I tried to make my point to him that having the charger available 24/7 is, in my view, essential to convincing potential customers that the car will have sufficient range and won't leave them stranded. He seemed to understand the point I was trying to make. I asked him to talk to the owner and I would check back.

There are no other chargers in this area so I feel it's up to the dealers to get the ball rolling with this and lead by example.

When I talked to the salesman a week or so later he said the owner told him it would only be on for customers who bought there, which of course means don't stop by after hours.
So you want 30k for a car with 75 miles of range can only be pushed to the edge from 9 to 5?? Good luck selling that to the masses.

So anyhow, the owner may be under the impression that I just want to steal his electricity. His first comment was pretty much my customers buying a gas car don't ask me to fill up their tank for free. He then stated how much the electricity costs and that they would charge up a car if it was in for service. To say he was not interested in anything I had to say would be an understatement. He then went on to question how could they charge everyone for free with the few dollars he may make on each car? I told him if that was his outlook on it he won't be selling many and wished him luck.

Some of the points I would have brought up if he was interested would be.

Possibly, they may have to look at the EV market as more of a long term investment rather than a quick return on pumping out a few cars, this market will take time and effort to develop.

Having their charger on 24/7 will help to give their customers a sense of security (no matter how false) and make the car appear much more useful. I believe they also have to sell potential customers on the idea that there will be more charging stations available in the future. I'm not sure how you convey that when you keep yours turned off. I found the story about Japan in this article very interesting. Basically stating that readily available charging can almost double the usable range of an EV almost WITHOUT ever using that available charging.
http://www.greencarreports.com/news/108 ... e-thoughts

The goodwill and potential customers on their lot is worth far more than the cost of the electricity. They must spend tens of thousands of dollars a year to advertise to people that will never set foot on their lot.
I’ve been in the automotive field all of my life and would like to see these cars succeed. I had hoped to give the owner at least some information to consider and hopefully help them get off to a good start. You would think that it may be worth a few minutes of their time to discuss a new product they will be carrying with someone who has owned one for almost a year and 17,000 miles.
I don’t mean to trash this dealer, but as I‘ve said before, I think it is of the utmost of importance that Nissan dealers have their chargers available for peace of mind of Nissans customers.

If you need a charge in Selinsgrove PA, I’m only 7 miles away and you can charge here for free, I’m on plug share. It doesn’t even matter if you didn’t buy your car here.

Metalman
Posts: 92
Joined: Wed Feb 15, 2012 8:49 pm
Delivery Date: 15 Feb 2012
Location: Sunbury PA

Re: Dealer Charging Stations

Sat Mar 09, 2013 9:23 pm

I was checking out Nissan's Leaf site today and noticed they had a place to ask questions. I sent them this.

My big concern right now regarding the success of the Leaf is the lack of dealer support in regards to charging. I've tried to express to the dealer I purchased from, Alexander and my local dealer, Northwoods about the importance of helping to establish a charging network. I feel this is vital to make up for the Leafs short range and set Nissans customers fears about range at ease.
Northwood's owner (Tim) Said "MY CUSTOMERS BUYING GAS CARS DON'T ASK ME TO FILL THEIR TANKS. WHY SHOULD I FILL UP EVS?" He made it clear he was concerned about the cost.
Alexander's keeps theirs off and locked. I love my Leaf, but cannot and will not recommend this car to anyone until Nissans dealers get on board to help establish a charging network.
My house is listed on http://www.plugshare.com" onclick="window.open(this.href);return false; and will gladly charge anyone, at any time, free of charge. Why can't Nissan's dealers do the same?

It won't do any good , but I'm trying.

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LEAFer
Posts: 2647
Joined: Mon May 24, 2010 10:10 am
Delivery Date: 19 Jan 2011
Leaf Number: 000215
Location: Sacramento Area

Re: Dealer Charging Stations

Sun Mar 10, 2013 9:06 am

Metalman wrote:It won't do any good , but I'm trying.
YES, IT WILL ! Thank you ! Keep going :)
2011 Silver SL+QC [Mfg: 11/2010] 36mo/15k LEASE
06Jun2013 Status [28.5 months][34,173 miles][11 bars]
Lost CapacityBar 6/6/13 @34,173 miles while in LEAF Battery Monitor: 83.41%, 71.4F (avg); cool overnight;

DaveinOlyWA
Posts: 15682
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Nov 2019
Leaf Number: 319862
Location: Olympia, WA
Contact: Website

Re: Dealer Charging Stations

Sun Mar 10, 2013 9:43 am

LEAFer wrote:
Metalman wrote:It won't do any good , but I'm trying.
YES, IT WILL ! Thank you ! Keep going :)
+1! its important to be heard. without your voice, we have nothing. dont stop with Nissan, what about your legislators? last I checked, 28 states had some sort of pro EV legislation they were considering.

the sad part is most of these are swept under the table within a few weeks, some a few days because no one expresses interest. you need to be the leader in your community when these proposals come up.

not saying its easy. requires you (or your network) to be vigilant about checking for new motions but its well worth it. one that popped up here. learned about it on FB

http://daveinolywa.blogspot.com/2013/02 ... ng-ev.html" onclick="window.open(this.href);return false;

**edit** links??? start with your state's home page which is (i believe this works for all 50 states. at least i dont remember any not working)

[two letter abbreviation] dot gov
2011 SL; 44,598 mi, 87% SOH. 2013 S; 44,840 mi, 91% SOH. 2016 S30; 29,413 mi, 99% SOH. 2018 S; 25,185 mi, SOH 92.23%. 2019 S Plus; 19,653 mi, 93.47% SOH
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

cgaydos
Posts: 653
Joined: Thu Mar 07, 2013 6:36 pm
Delivery Date: 21 Nov 2012
Leaf Number: 009493025635
Location: Monument, Colorado

Re: Dealer Charging Stations

Sun Mar 10, 2013 12:30 pm

Twice I've stopped at Nissan dealerships and asked to charge. Both times they were very helpful although I didn't get the car from them - Go Arapahoe and Woodmen. The Go Arapahoe salesmen took the time to explain their charging practices and said that the outside charger is always available.
Red Leaf: 2012 SL, lease, acquired 21 November 2012
Blue Leaf: 2011 SL, purchase (new, was dealer demo), acquired 4 March 2013

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