When I read here about what customers like Tom Tweed have gone thru, I have to shake my head.
Seems like Nissan is using about every method available to them, to discourage/anger/infuriate their best EV customers. What a public relations nightmare! I feel sorry for the Nissan dealers, who (apparently) really have no input in the Leaf delivery fiasco. This issue will probably adversely affect their reputations, as they need to sell the other Nissan vehicles to stay in business. Their profits from Leaf sales are/will be miniscule, compared to the rest of the brand.
Now, this is just my personal wag: If this keeps up, Nissan will lose many present/potential Leaf (and probably other models) customers---so many, in fact--that by 1/13 or so, there will be Leafs piling up in dealers' lots, marked $5,000+ off MSRP, with few takers. The 80-100 mile range battery will be obsolete within 2-3yrs, and replacement will cost more than the cars are worth on the market by then.
The BIG advantage for Leaf has always been that they are "first on the street" with an affordable, mass-produced, all electric family type vehicle. But, that advantage is rapidly turning to a huge embarassment, IMHO. Other manufacturers will quickly fill the void with equal to--or better choices at competitive prices. I think we may see lots of customers say "no thanks" when their cars finally show up. In my case, I may have died of old age by then anyhow. :lol: