Desertstraw
Well-known member
- Joined
- Jul 31, 2010
- Messages
- 250
"It is a helluva way to run a railroad". At the top of my dashboard "your order timing has not changed". They changed me from April to May.
ttweed said:[
I reserved on 4/20, within hours of receiving the invitation email, and was told I would have a Sept. order date... After ordering on 10/1, I was told I could expect my car to be delivered in 3-4 months. Later, I received an email informing me it would be 4-7 months (the second broken promise). On Feb 8, 2011, I received an email saying my car would be delivered in April, and "should your delivery date change by more than two weeks, we will send you an email to notify you of the change." Today, my dashboard says May, a change of one month, and no notification or explanation for this delay has been received (third broken promise). If the car is not here on May 1, it will be over 7 months since my order (4th broken promise) and over a year since I reserved it.
TT
garygid said:If you have Ordered, your Order date is fixed, and has NOT changed.
Your car's Production date might change, for example if they were to delay production to fix a hypothetical "windshield mounting" (causing a pressure-crack) problem.
Your LEAF's Delivery date might change as your car waits for an increasing number of in-Port pre-checks to be done on it, and change again if other possible problems are discovered, and your car needs to re-checked.
Then, when finally released from Pre-Check, the Delivery date might change a few more times as it is scheduled for transport, is actually transported, and the dealer finally gets it ready to sell.
Many have wanted "more" information. You are getting it.
If you find the "moving target" unpleasant, monitor your dashboard much less frequently.
In any case, flying several experts 2000 miles (RT) in response to a customer problem ... seems like the work of a very responsible manufacturing company, and might be a good example for others with new-product, in-field "failures". Good work, Nissan!
Stoaty said:The Leaf is just a car, it isn't Stacy. Wait 6 months, and all of this complaining will be history... and the Nissan Leaf will still be the first mass produced electric car in history. On the other hand, if you do cancel, I will get my Leaf just a bit sooner.
Devin said:JimSouCal said:I want the car to come of the line as best it can, and am happy to wait a few more months (as a function of the years+ I have already waited). Building an innovative product, such as this car, with all of the best meeting of the user needs, for mass production and distribution, has so many things that can go wrong, and it is important to get it right.
I somewhat agree with you that it is important to get it right out of the gate, but there comes a point where perfect becomes the enemy of good. Cars have problems, it's natural. If they try to squash every bug in the pursuit of perfect then they will never get the car out.
That said, I don't think this is an issue with bugs in the production process, it sounds more like an issue of prioritizing as well as biting off more than Nissan could chew. It's a fair assumption that Japanese customers were bumped ahead of US customers before their tax credit runs out and I am not going to argue the business merit to that concept. But when you are not sending more than a small trickle of product to one of the largest markets for it then that market will lose interest, especially when you've been stringing them along for a year. We're only seeing VIN numbers up to around 500 in the spreadsheet and those cars won't be delivered until March. That's 5 months into the production cycle with fewer than 500 vehicles in the hands of customers residing in one of the largest automobile markets in the world.
When you place a reservation on something and don't receive it for more than a year, a lot of the excitement and allure of the product goes away, especially when there is more competition by then. Nissan's advantage was having a car available first. The main reason I have ordered a LEAF is because it's a fully electric vehicle. I'm not crazy about the styling and it's lacking in some basic luxury features (like leather/heated seats), but it's electric and that's what I'm looking for in a car right now.
In May, there will likely be more choices on the horizon and if it's another 6 month wait for a Focus Electric then I will very seriously consider getting one instead of the LEAF. If it were a year difference, I'd stick with the LEAF - but Nissan is closing that gap and every day spent waiting for the LEAF is also a day closer to the availability of competing vehicles.
smkettner said:It is not a game. Nissan is doing all it can to get you the car along with thousands to other people.
Don't take the delay personally as Nissan is not picking on you. They are trying their best.
Just because you may have moved you from April to May does not mean they took the month off just to mock you.
Get real.
smkettner said:JohnTheBaptist,
I don't see your name on the spreadsheet... why is that?
It would help explain your place in line if you would post the info.
Lots of Leafs have been delivered. The ramp up will be April/May.
You may well still be waiting for yours(as I also am) but the fullfillment has begun.
When exactly did you reserve? When did you place your order?
Yes, but Stacy could have "given it to you", but refused. Nissan is doing everything they can to produce cars and get them out to the customers (that is how they make money). They didn't have a contract with you to deliver by a certain date. They only have $99 of your money, and that is refundable. Like I said, feel free to cancel, but don't expect others to jump on your bandwagon about how awful Nissan is for not being able to deliver the Leaf as soon as they hoped. Yes, they did over-promise and that was a mistake. If there were other electric cars available for sale at that price it would probably hurt them... but there aren't.JohnTheBaptist said:It is not about a "person," it is about a/the "Principal."
(I was only using the "Stacy" story as a allegory/parable (you do know what these are, right?))
smkettner said:Check here for the summary of the spreadsheet:
http://www.richard.kelly.ws/wheresmyleaf/
The delivery day projection should be ignored.
Even the tail end of September orders have been moved to May. So a November order delivered in May would be in the normal sequence.
Most orders placed Aug 31 and Sept 1 seem to have been fulfilled.
My reservation on April 20 was delayed because work got busy-crazy that afternoon and I did not register until I got home and DW says I got an email from Nissan. Right now I am kinda OK waiting a bit as IMO quality may improve after the first couple thousand have moved down the assembly line.
If you keep reading you will find that most believe many vehicles have unexpectedly been diverted to the Japan domestic market as the government subsidies expire March 31 over there. These subsidies were expected to get renewed and apparently have not. At the same time production has been slow to ramp up. Nissan has indicated nearly full production capacity will come around April.
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