linkim
Well-known member
adric22 said:
Maybe you should switch offices, unless he is the guy in the corner office and the boss. Then you can throw away the space heater.
Charging Rudeness?
- Thread starter earther
- Start date
Help Support My Nissan Leaf Forum:
Maybe you should switch offices, unless he is the guy in the corner office and the boss. Then you can throw away the space heater.
hill
Well-known member
Regarding Dealers (NOT charger rudeness .... which necessarily incorporates stations in malls, airports, train stations, home stations, schools, etc) that Leaf folks might want to avoid .... for JUST such reasons described at length above ... I'd post it HERE:earther said:
http://www.mynissanleaf.com/viewtopic.php?f=30&t=3741
just a thought
.
PaulScott
Well-known member
Well, OK, you got me there. But is there a right for the ICE drivers to pollute my air without compensating me? Is there a right for them to use an energy source that requires my country to fight wars and bankrupt our treasury? No, there is no such right.Train said:
LTLFTcomposite
Well-known member
One thing that will contribute to charging rudeness is if EV charging spots are also the "best" parking spaces, like the handicap spots. Quite likely to be the case too, assuming the power source is at the building, that will be the least cost to install the evse. ICE drivers will see those close in spots and say screw those tree huggers, first come first served.
Nubo
Well-known member
LTLFTcomposite said:
Most large lots have lighting standards interspersed, which might be able to serve as L1 charging posts?
LTLFTcomposite
Well-known member
How long till somebody hotwires a street lamp? Or a porch light?Nubo said:
JohnnySebring
Well-known member
In Seattle some pole are already hot!
http://www.seattlepi.com/default/article/Dog-finds-shock-hazard-in-Seattle-streetlight-1334233.php
http://www.seattlepi.com/default/article/Dog-finds-shock-hazard-in-Seattle-streetlight-1334233.php
gascant
Well-known member
I'm very much a latecomer to this thread since I do not yet have a LEAF. However, I was at Stevens Creek Nissan on the 6th to pay for my car, which should arrive around the 10-12th. I was introduced to Jack Ma, GM of the dealership, as someone of importance in the EV community (which is a stretch given that my activity so far has been limited to agitating the SF BayLEAFs to meet periodically). He did say that the two chargers at the show room were available to all LEAF drivers 24/7. Furthermore, he asked to attend our next gathering and go on record to clarify their policy for charging. He also volunteered to host a gathering periodically.
That being said, non-customer charging in the upcoming week may be difficult there--they got a huge number of invoices on Friday and will be busy prepping and delivering cars (including mine, hopefully) during the latter part of the week.
That being said, non-customer charging in the upcoming week may be difficult there--they got a huge number of invoices on Friday and will be busy prepping and delivering cars (including mine, hopefully) during the latter part of the week.
LeafTalk
Well-known member
This thread made the news: http://www.plugincars.com/being-leaf-owner-doesnt-necessarily-give-you-right-charge-your-local-nissan-dealership-107139.html
Jimmydreams
Well-known member
LeafTalk said:
Good. That's exactly what these short-sighted businesses need: publicity. If it was simply the act of a random idiot-salesperson, then maybe they'll learn to not make decisions "above their pay grade". Either way, what happened was BS and they should be called on it.
brucedp
Well-known member
I found a newswire that points to this bad dealership behavior
http://www.plugincars.com/being-leaf-owner-doesnt-necessarily-give-you-right-charge-your-local-nissan-dealership-107139.html
I found the writer's wording a little to forgiving or too-accepting of
what a Nissan Rep told him (this is typical of the media).
I did a search on the dealership name + the word Casey and got
http://www.stevenscreeknissan.com/dealership/staff.htm
While their list of staff names did not show a Casey, it did show a
Kahssay Kidane Internet Manager 408-557-5556
kahssay.kidane @ stevenscreeknissan.com
If this was the 'Casey' that your girl friend was abusively treated by,
it makes me think, why is an Internet Manager so huffy about this?
I think it was his ice car that he was caught inappropriately parking
in an EV spot. If it was his, he took his embarrassment anguish
out on her. Truly this dealership's management sucks big time.
First the person on the phone said it was OK, then this yo-yo gives her
unwarranted, unjustified grief (I do not care what the Nissan Rep said).
If there was a dealership customer's Leaf in the spot, that is a
negotiable situation. But this wasn't. A non-EV was in an EV spot! No
excuse (period).
Management are to keep corporate policies followed. Clearly,
Stevens Creek Nissan dealership's management allows their employees
to trash their customer relations, thus ruining their business (really-dumb).
I think you should bring up that dealership's Google page and rate them for
what they did.
http://maps.google.com/maps/place?oe=utf-8&hq=Stevens+Creek+Nissan&hnear=Oakland,+CA&cid=10476153575922540833
Too bad they do not have a negative -5 star rating ability.
...
As far as charging at work, I had the luxury of an hp employee policy
written by Bill Hewlett that gave access to electric power to
employees who drove EVs. That is until ex-ceo Carley un-did
everything Bill & Dave built (she destroyed that company).
Later when working at other companies, access to power was a tug
of war because that company allowed political maneuvering (it was
acceptable for certain people to get certain things 'their way'). Even
when I offered to pay more than the power was worth, management
was non-committal. It was clear to me (and to anyone else who
experiences same), that I should not pursue it, and back off. I did
and all cooled off after a year. At least now there is a lot more
public EVSE available, and a social network iphone app
plugshare.com to have access to a 1kW outlet because of the
kindness of networked strangers
http://evdl.org/archive/#nabble-td3342996
There is also the silly notion people have of ownership of a certain spot in
a company parking lot. Someone else decided to change a parking spot an
employee had used for years, into an EV spot (it was not my idea to
select 'that' spot). The complaining employee started work very early in
the morning thus could have any spot they wanted. But parking in any
spot other than 'their spot' was unacceptable to them. I got a lot of
grief from that person even though they really were only being childish
(even his co-workers told him so, walking two more feet to get to the
entrance was not an arguing point). Employees will misbehave in really
strange ways if management allows them to.
{brucedp.150m.com}
-over 15 years of EV driving-
http://www.plugincars.com/being-leaf-owner-doesnt-necessarily-give-you-right-charge-your-local-nissan-dealership-107139.html
I found the writer's wording a little to forgiving or too-accepting of
what a Nissan Rep told him (this is typical of the media).
I did a search on the dealership name + the word Casey and got
http://www.stevenscreeknissan.com/dealership/staff.htm
While their list of staff names did not show a Casey, it did show a
Kahssay Kidane Internet Manager 408-557-5556
kahssay.kidane @ stevenscreeknissan.com
If this was the 'Casey' that your girl friend was abusively treated by,
it makes me think, why is an Internet Manager so huffy about this?
I think it was his ice car that he was caught inappropriately parking
in an EV spot. If it was his, he took his embarrassment anguish
out on her. Truly this dealership's management sucks big time.
First the person on the phone said it was OK, then this yo-yo gives her
unwarranted, unjustified grief (I do not care what the Nissan Rep said).
If there was a dealership customer's Leaf in the spot, that is a
negotiable situation. But this wasn't. A non-EV was in an EV spot! No
excuse (period).
Management are to keep corporate policies followed. Clearly,
Stevens Creek Nissan dealership's management allows their employees
to trash their customer relations, thus ruining their business (really-dumb).
I think you should bring up that dealership's Google page and rate them for
what they did.
http://maps.google.com/maps/place?oe=utf-8&hq=Stevens+Creek+Nissan&hnear=Oakland,+CA&cid=10476153575922540833
Too bad they do not have a negative -5 star rating ability.
...
As far as charging at work, I had the luxury of an hp employee policy
written by Bill Hewlett that gave access to electric power to
employees who drove EVs. That is until ex-ceo Carley un-did
everything Bill & Dave built (she destroyed that company).
Later when working at other companies, access to power was a tug
of war because that company allowed political maneuvering (it was
acceptable for certain people to get certain things 'their way'). Even
when I offered to pay more than the power was worth, management
was non-committal. It was clear to me (and to anyone else who
experiences same), that I should not pursue it, and back off. I did
and all cooled off after a year. At least now there is a lot more
public EVSE available, and a social network iphone app
plugshare.com to have access to a 1kW outlet because of the
kindness of networked strangers
http://evdl.org/archive/#nabble-td3342996
There is also the silly notion people have of ownership of a certain spot in
a company parking lot. Someone else decided to change a parking spot an
employee had used for years, into an EV spot (it was not my idea to
select 'that' spot). The complaining employee started work very early in
the morning thus could have any spot they wanted. But parking in any
spot other than 'their spot' was unacceptable to them. I got a lot of
grief from that person even though they really were only being childish
(even his co-workers told him so, walking two more feet to get to the
entrance was not an arguing point). Employees will misbehave in really
strange ways if management allows them to.
{brucedp.150m.com}
-over 15 years of EV driving-
LEAFfan
Well-known member
brucedp said:
It was he and I believe it was his car too parked in the EV spot.
walterbays
Well-known member
I think Stevens Creek made a mistake and largely as a result of bad PR on this forum either changed their policy or committed to make their employees follow their policy. Thus I list them in the dealer charging list (http://www.mynissanleaf.com/viewtopic.php?f=23&t=3749) as one of the "good guys" who promote LEAF and EVs. Two reasons: 1) The list is intended to show where you could charge today. If you're out of range today it doesn't matter if you couldn't have charged there yesterday. 2) We want restrictive dealers to change their policies and allow charging, so we want them to have the incentive of being listed as a "good" dealer.brucedp said:
However, if a big majority of MNL people disagree, then I would change that list. Also, if a restrictive dealer tries to get "good press" by changing their policy on paper only, without changing anything in practice, then of course they should continue to be listed with dealers who do not allow public charging. Nothing counts more than actual charging experiences.
While I hope that we're entering a phase of greatly accelerated LEAF deliveries, I fear that will mean that at many dealers - good and bad alike - public charging may be greatly restricted simply because all their chargers may be tied up preparing new cars for delivery. It may be hard to sort out those reports from dealers who would look for any excuse to deny charging.
gascant
Well-known member
See my post on page 9 of this thread. Stevens Creek Nissan has 4 Level 2 chargers, two adjacent to the showroom, 1 in the prep/detail area and 1 in the shop. The showroom ones are accessible 24/7 and only 1 was in use when I went on Friday the 6th.walterbays said:
I do like the idea of randomly stopping at Nissan dealerships to see if they allow non-customers to charge. I have the perfect opportunity since Premier Nissan is the closest one to me and we bought two Altima hybrids there (the first one was totaled, but we still take #2 for service) which is something I can keep in my back pocket if they give me any grief. Oh yeah, I could also take my future LEAF there if it ever needs service.
TRONZ
Well-known member
I'll say it again. This is top-down stuff. Employers set the tone/policy for their employees and Manufacturers set the tone/policy for their dealers. Whenever there is an issue you start at the top since that's where it will get fixed.
hill
Well-known member
Our workplace charge spots are at the far end of the lot, in the basement. Maybe the hope is no one will know there is an option that way.LTLFTcomposite said:
In the same vein, when you make a friendly call to the dealership's management ... and describe such anti-EV personal experiences ... and you're met with the response, "uh hugh ... ok... oh ... uh hugh ... ok ... oh ... well thank you, have a nice day". It doesn't take a rocket scientist to know 2 things:TRONZ said:
1) that all you did was get the manager P.O.'d.
2) big trucks are where the dealer's real money is
.
LEAFfan
Well-known member
walterbays said:
So how can you put them in the 'good' category when it hasn't been proven that they've changed. Don't you think you should wait and see if there really has been an actual change before you list them? Also, I believe Kahysee got caught with his pants down because I believe HE was the one parked in the EV spot. It was obvious that they weren't charging any other LEAFs when she arrived.
I am a LEAF specialist and would like to invite ANYONE, regardless of where you purchased your vehicle to come use our chargers at Stevens Creek Nissan. I know that there are range issues for people coming to San Jose from Gilroy and such and you are welcome to drop your LEAF off here. I know there was a misunderstanding with a nice lady at our establishment, but we believe that we have remedied any misunderstanding. I encourage you to come see for yourself. My name is Aaron de Priest from Stevens Creek Nissan.
