GaslessInSeattle
Well-known member
- Joined
- May 6, 2011
- Messages
- 1,566
the problem is that Nissan's response has been so poor to date that there is little compelling people to officially report the issue... but yes, EVERYONE who is experiencing rapid battery loss, even 1 bar in a year should report it to Nissan coporate, not a dealer, the higher ups as Nissan need to know how far and wide this reaches.
KJD said:QueenBee said:opossum said:There are 10 people (including my wife) I knew before they purchased Leafs (or met immediately after they purchased their Leafs). I did not meet any of these people *because* they began complaining of capacity/range issues. I simply met them before or immediately after they purchased Leafs. And now, 9 to 15 months later, let's check in on those 10 cars (all here in Phoenix) and see whether they have lost any capacity...
Thanks for providing this sample since it's hard to really know what percent of AZ LEAFS will soon or have already lost bars.
I'm very baffled at Mark Perry's response. Well over 2 months into this issue and he says they are still only researching 5 cars? I think we have to assume that they've looked at the battery report data and aren't seeing any trends in AZ, or they haven't let Mark Perry know about it, or he's lying. I sure wish there was someone on the inside of the Nissan machine who could be frank with us and really let us know WTF is going on.
As of this morning the WIKI battery page only shows 9 people with a customer service case number. How many of these were only reported after Mark Perry's phone interview this week. Could it be there really were only 5 reported cases at the time of his comments. He could be telling the truth.
The Nissan customer service people do NOT have time to read this forum. If you people have a problem with the battery pack you need to take time to report it to Nissan.
For all of those that have lost a battery capacity bar I feel your pain as a Leaf owner myself. I also can see it from Nissan's point of view that they have sold thousands of cars world wide and only a very small number have reported capacity loss so far. My own car is only 6 months old and I have only had a GID meter for about a week. My own car shows a very small loss if any. In my case it may be that 5 years and 20% capacity loss might be a reasonable estimate.
Full Disclosure - I am a Leaf owner and I DO NOT work for Nissan and I still think the Leaf is a good car.