I want to warn anyone looking to get a Leaf or looking to service their Leaf to stay away from Universal City Nissan in Universal City, CA.
The Sales staff is untrained and unprofessional. They bully you during negotiations and then give a car which isn't prepared properly. They only gave me one key and took a month to get me a second one. They didn't turn on the Carwings as they should have.
When I brought the car to Service to get these things taken care of they told me there were two Recalls needing to be done (these Recalls were issued 6 months before I bought it). While they had the car they managed to drive it in to a wall and oh yeah, get grease all over the steering wheel, seat and dash! This was a brand new car that was only in their service department because of the ineptitude of the Sales department.
I've been dealing with them for 3 weeks to get it repaired and get some sort of compensation for them damaging my brand new car.
STAY AWAY FROM UNIVERSAL CITY NISSAN!!!!!!!!!!!!!
The Sales staff is untrained and unprofessional. They bully you during negotiations and then give a car which isn't prepared properly. They only gave me one key and took a month to get me a second one. They didn't turn on the Carwings as they should have.
When I brought the car to Service to get these things taken care of they told me there were two Recalls needing to be done (these Recalls were issued 6 months before I bought it). While they had the car they managed to drive it in to a wall and oh yeah, get grease all over the steering wheel, seat and dash! This was a brand new car that was only in their service department because of the ineptitude of the Sales department.
I've been dealing with them for 3 weeks to get it repaired and get some sort of compensation for them damaging my brand new car.
STAY AWAY FROM UNIVERSAL CITY NISSAN!!!!!!!!!!!!!