Hello all –
New 2012 SL Leaf owner here. Just wanted to put in a good – no make that GREAT word on my experience with Fontana Nissan. I had originally ordered my Leaf in May 2010 when they were announced but living in a non-rollout state, Nevada, I have been patiently waiting. A few weeks ago I received my “Time to Order” email and completed all of that. Then began the second round of waiting. I acquired a GE Wattstation from Lowes and have had it installed.
The local dealer here in Nevada is great and his people were helpful and patient but the wait was beginning to finally get to me. The Leaf is replacing my wife’s 10-year old car and we had been waiting 18-mos. The local dealership simply had no cars to sell me.
I saw the Fontana Nissan posting about $2000 off MSRP for the end of the year special and finally decided to call them on New Years Eve morning. I contacted Alex at Fontana who was helpful and informative and willing to ship the car to me in Nevada. After a discussion with the wife and a brief review of the taxes we decided that 2011 would be a better tax year for us to get the car and on New Years Eve we took off from Las Vegas to Fontana so she could pick the one she wanted.
Alex had the cars set up for us, having pre-identified the ones that met our basic criteria. An hour after getting there we were doing the paperwork. No upsell, no switch, no “let me ask my manager” – done per the terms we had discussed on the phone on our way down. The markdown on the MSRP was done as discussed, no hassle.
Frank, the general manager, was friendly and chatty – given that it was after 1830h on New Years Eve and we had driven to Fontana he bought us dinner and let us know that he appreciated our business. The stop through finance was a breeze (we brought our own from our credit union). We finished our meal in the dealership lounge and turned around coming home to Las Vegas – making it home in time to see the fireworks. The car will be shipped to the house next week.
My wife laughingly commented that I never just buy a car, I always make an adventure out of it. Perhaps, but coming in saving thousands over what the local dealers could do for me and finally getting the car was too good of a deal to pass up.
I can tell you that I was amazingly pleased with the service and attention we had at Fontana and I would do business with them again in a second. This is how it’s supposed to be--quick, straightforward and a thank you for doing business with them. Alex, Frank and the folks at Fontana did it right.
EndoGuy
BioDiesel VW Jetta TDI
New 2012 OceanBlue SL Leaf
