GroundLoop
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Joined: Mon Sep 13, 2010 9:31 pm

Shop refused to rotate tires at 8K miles!

I took the Leaf to Discount Tire to have a puncture fixed and wheels rotated.

They measured the tread remaining and said that there was too much wear differential between the front and back tires, and that they were not allowed to rotate them.
They had some signs up all over the shop to that effect -- recommend more tread in the BACK than in the FRONT.

My numbers were 5 and 5 in the front and 8 and 9 in the back. I assume this is 1/32's of an inch of tread remaining, but I could be wrong.
They did agree that the tires were "fine" and did not recommend buying new ones. This is good, because the curiosity-quote for all four was $600.

Considering the service schedule calls for 7,500 miles between tire rotations, and the car is at 8,000, this seems surprising to have them "ineligible".

So -- is this a ruse by Discount Tire to eventually sell more rubber, or unexpected wear?
Is this a consequence of my "grow no dash trees" policy? :)

If the fronts are wearing 2x as fast as the backs, I might be best off NOT rotating them, and just replacing the front two tires when they get low. This is similar to how my motorcycles wear -- two fronts for every rear replacement.

In any case, it looks like a three year lease is going to go through at least two tire swaps, maybe three.
Last edited by GroundLoop on Sun Jan 08, 2012 12:23 pm, edited 1 time in total.
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keydiver
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Leaf Number: 16484
Location: Hobe Sound, Florida
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Re: Shop refused to rotate tires at 8K miles!

Correct me if I'm wrong, but isn't this exactly why you rotate tires, to even out the wear? If the rears are that much better, and they WANT better tread in the front, those tires should be on the front where they will do you the most good, and their wear will catch up with the other set. :? This is why I always rotate my tires myself, to avoid the clutches of self-serving shops with oddball rules.
I must say though, I'm a little surprised that you are down to only 5/32" with only 8,000 miles. I'll have to check mine.
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Herm
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Re: Shop refused to rotate tires at 8K miles!

It may be a good idea to go to a 3000 mile tire rotation schedule.. and keep an eye on the CV boots if you "grow no trees", its a heavy FWD car. At least you had even wear across the thread.

Like you mentioned, a no rotation policy would also work.. you have plenty of time to shop around for the tires, perhaps mail order.
DaveinOlyWA
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Re: Shop refused to rotate tires at 8K miles!

if you have more tread in front than back, then you should not rotate them and get a tire alignment check.
so guessing your statement of "5 in front, 8 in back" means that you waited way too long or that you should go elsewhere

it is normal front front wheels to wear faster than rear wheels.

now, when considering rear tread, we dont want it too light as it could cause poor emergency braking results. most of the braking is done by the front brakes primarily due to shift of balance towards the front but poor tread on rear tires could cause the rear to swing forward which maybe the concern of the tire store.

their recommendation of "doing nothing" is a bit of a question mark for me

**edit** as for measurements its usually in millimeters.
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GeekEV
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Re: Shop refused to rotate tires at 8K miles!

Yeah, I'm thinking it's mm too. I just measured mine, after 12k and mine are 4mm in the front and 6mm/7mm in the back. Sounds like I'm overdue for rotation too! :oops:

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Nubo
Posts: 6206
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Delivery Date: 31 Oct 2014
Location: Vallejo, CA

Re: Shop refused to rotate tires at 8K miles!

GroundLoop wrote:I took the Leaf to Discount Tire to have a puncture fixed and wheels rotated.

They measured the tread remaining and said that there was too much wear differential between the front and back tires, and that they were not allowed to rotate them.
They had some signs up all over the shop to that effect -- need more tread in front than back.
Is it possible you have that reversed? See this page on their web site:

http://www.discounttire.com/dtcs/infoTiresRear.dos" onclick="window.open(this.href);return false;

However, if taken as an absolute, this would imply that rotations could never take place on a FWD car....

My guess is the employees are misunderstanding the policy. You clearly have more than adequate tread on both sets.
I noticed you're still working with polymers.
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ttweed
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Re: Shop refused to rotate tires at 8K miles!

I went in to my usual Discount Tire dealer at 8500 miles and had mine rotated for free. No one even measured the tread or said anything about differential wear. I was in and out in 20 minutes. Sounds like which franchise location you use can make a big difference.

TT
Tom Tweed
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Herm
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Re: Shop refused to rotate tires at 8K miles!

ttweed wrote:I went in to my usual Discount Tire dealer at 8500 miles and had mine rotated for free. No one even measured the tread or said anything about differential wear. I was in and out in 20 minutes. Sounds like which franchise location you use can make a big difference.
TT
Maybe you had no noticeable tire wear..
smkettner
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Re: Shop refused to rotate tires at 8K miles!

I would wait until 10k to rotate. Ooops, I am at 10,700 :oops:
Maybe I should do that tomorrow :lol:
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ttweed
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Re: Shop refused to rotate tires at 8K miles!

Herm wrote:
ttweed wrote:I went in to my usual Discount Tire dealer at 8500 miles and had mine rotated for free. No one even measured the tread or said anything about differential wear. I was in and out in 20 minutes. Sounds like which franchise location you use can make a big difference.
TT
Maybe you had no noticeable tire wear..
No noticeable wear at 8500 miles and after autocrossing the car? I don't think so. The fronts were noticeably more worn than the rears from a simple visual inspection.

TT
Tom Tweed
La Jolla, CA
Plowshare Media
2011 SLe #1317 del. 4/1/11
1st bar lost at 31,953 miles
2nd bar lost at 38,685 miles
3rd bar lost at 50,711 miles
4th bar lost at 59,758 miles after 64 months
Battery replaced at 61,307 miles.

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