JohnGalt69
Active member
- Joined
- Jan 23, 2017
- Messages
- 37
My 2016 Leaf SL is down to 8 capacity bars, is it now eligible for a battery replacement under warranty?
If so, what is the process? Are there any gotchas?
The car is at 36k miles and I am the second owner.
I've never taken the car in for a battery usage report.
I have a 30kwh battery, not sure if I will get a 30 or a 40.
Update 1 - 31 Aug 21: Dropped car at dealer service for battery replacement warranty approval...."we will let you know tomorrow".
The process was very simple, I drove to the dealer, told the service advisor I was down to 8 bars and wanted the battery replaced under warranty. They accepted the car without issue, but they told me that if I did not qualify for the warranty replacement, I would be charged $170 for their work in assessing the car for warranty. That seemed iffy, but I did not contest it at the time.
Update 2 - 3 Sept 21: Service advisor called, warranty replacement approved!
It will take "4 to 6 weeks" to get the battery, that makes it 15 Oct at the outside.
They did not require or even mention the idea of a BMS firmware update.
They are keeping my car until the new battery arrives, they will not give the car back to me. I assume that as a part of the warranty eligibility check, they removed the battery from my car and don't want to put the battery back into the car.
They gave me a Nissan Rogue courtesy car to drive in the mean time.
Assuming the battery is coming from Japan, and given the container ship backup at the port, I'm expecting longer than six weeks:
Update 3 - 25 Sept 21: The service advisor called and I picked up the car today.
I received a new 40 kwh battery, part number 295B0-4NP6D.
Total turnaround was 26 days, just under their minimum 4 week estimate.
There was no charge for the battery replacement or the courtesy car.
A+ to Nissan for a great experience.
If so, what is the process? Are there any gotchas?
The car is at 36k miles and I am the second owner.
I've never taken the car in for a battery usage report.
I have a 30kwh battery, not sure if I will get a 30 or a 40.
Update 1 - 31 Aug 21: Dropped car at dealer service for battery replacement warranty approval...."we will let you know tomorrow".
The process was very simple, I drove to the dealer, told the service advisor I was down to 8 bars and wanted the battery replaced under warranty. They accepted the car without issue, but they told me that if I did not qualify for the warranty replacement, I would be charged $170 for their work in assessing the car for warranty. That seemed iffy, but I did not contest it at the time.
Update 2 - 3 Sept 21: Service advisor called, warranty replacement approved!
It will take "4 to 6 weeks" to get the battery, that makes it 15 Oct at the outside.
They did not require or even mention the idea of a BMS firmware update.
They are keeping my car until the new battery arrives, they will not give the car back to me. I assume that as a part of the warranty eligibility check, they removed the battery from my car and don't want to put the battery back into the car.
They gave me a Nissan Rogue courtesy car to drive in the mean time.
Assuming the battery is coming from Japan, and given the container ship backup at the port, I'm expecting longer than six weeks:
Update 3 - 25 Sept 21: The service advisor called and I picked up the car today.
I received a new 40 kwh battery, part number 295B0-4NP6D.
Total turnaround was 26 days, just under their minimum 4 week estimate.
There was no charge for the battery replacement or the courtesy car.
A+ to Nissan for a great experience.