To start, I am extremely excited about the LEAF and high high regard for Nissan taking the bold step to make a mass production EV available to the market. I have been following the progress of the LEAF for a couple of years, I was one of the ones who waited for the reservation email, I put in my reservation as fast as I could when the email arrived (about 15 minutes), and while hoping for the Aug 31 RAQ date, got a Sep 1 RAQ date.
Since then it has been a frustrating, disappointing, very negative experience I am sorry to say. I could not complete my RAQ until Sep 14 because of website problems. CS, while sympathetic, had no ability to help me and have not been of any use. Now I am having more troubles with trying to apply for the EV project in SF Bay Area. Delivery dates, communication, delays, ...
SO, if today I had another option, I would not be buying a LEAF from Nissan. My experience with Nissan has left me very unhappy and concerned about my future dealing with them as I plan to own my LEAF for a very long time.
This does not really matter because I do not have an option and I am fully committed to getting a pure EV. But in the not so distant future, there will be other options. So I am curious, all other things being equal, how many people would choose to buy their EV from another company based on their experience from putting in a reservation until now?
Since then it has been a frustrating, disappointing, very negative experience I am sorry to say. I could not complete my RAQ until Sep 14 because of website problems. CS, while sympathetic, had no ability to help me and have not been of any use. Now I am having more troubles with trying to apply for the EV project in SF Bay Area. Delivery dates, communication, delays, ...
SO, if today I had another option, I would not be buying a LEAF from Nissan. My experience with Nissan has left me very unhappy and concerned about my future dealing with them as I plan to own my LEAF for a very long time.
This does not really matter because I do not have an option and I am fully committed to getting a pure EV. But in the not so distant future, there will be other options. So I am curious, all other things being equal, how many people would choose to buy their EV from another company based on their experience from putting in a reservation until now?