Hi,
After 2.5 years, my 2012's daily range has gone from 85 to 58 miles. I've begun to engage my local dealer's service manager to help resolve this issue. I told him that the Guess-O-Meter when the car was new would start the day at 95 or 103 (although I could only go about 85 miles, which is fine), but now it starts somewhere between 60 and 70, and usually falls pretty quickly from there, and is easily down to 8 when my tripmeter shows that I've gone 50 miles for the day.
All this and there are still 12 bars every morning!
The manager said the GoM's estimate gets lower over time because it's based on averaging using data that's held in Carwings, and, over time, that older information would cause the guess to be lower. (I don't know how this can be, and will ask for clarification tomorrow.) He went on to say that I should reset the Carwings statistics kept in the car so the estimate will be based only on fresh data and should go up. I asked whether having this old data lowering the guess means that when I get the low battery warning at 8 miles left after going just 50 miles that I could have quite more than 8 miles left, he said "Yes".
Does this sound correct to any of y'all?
And how would I reset the statistics? The only reset I see is a complete factory reset of the Carwings settings. Is that it?
Thanks,
Phil
Chapel Hill, NC
After 2.5 years, my 2012's daily range has gone from 85 to 58 miles. I've begun to engage my local dealer's service manager to help resolve this issue. I told him that the Guess-O-Meter when the car was new would start the day at 95 or 103 (although I could only go about 85 miles, which is fine), but now it starts somewhere between 60 and 70, and usually falls pretty quickly from there, and is easily down to 8 when my tripmeter shows that I've gone 50 miles for the day.
All this and there are still 12 bars every morning!
The manager said the GoM's estimate gets lower over time because it's based on averaging using data that's held in Carwings, and, over time, that older information would cause the guess to be lower. (I don't know how this can be, and will ask for clarification tomorrow.) He went on to say that I should reset the Carwings statistics kept in the car so the estimate will be based only on fresh data and should go up. I asked whether having this old data lowering the guess means that when I get the low battery warning at 8 miles left after going just 50 miles that I could have quite more than 8 miles left, he said "Yes".
Does this sound correct to any of y'all?
And how would I reset the statistics? The only reset I see is a complete factory reset of the Carwings settings. Is that it?
Thanks,
Phil
Chapel Hill, NC