TaylorSFGuy
Well-known member
Here is the situation - nearly 55K miles on my 2011. I drive almost all freeway miles about 130 miles a day - 10 bars used to get me 66 miles. It is currently getting me 55 miles. Very soon, I won't be able to complete my commute without stopping for additional charging. I average between 4.3 and 4.6 miles/kwh on the dash at the end of my commute depending on headwind, rain, etc. so I know how to drive efficiently.
I am willing to accept that the range reduction is going to happen. I expected this level to happen at about 100K miles. I don't think at the time of delivery that Nissan had ever said what we should expect other than some level of reduction - I think that came later (the 20 & 30 pct comments).
I have called Nissan and asked about buying a new battery pack. I was told that they are only available for warranty replacement, which apparently I would not be a candidate for. I then asked when I would be able to buy a new battery pack and the CS rep said when the new plant in Tennessee opens and that could be in 2 months or it could be a year. Really? They don't know when their plant is expected to open.
I then commented that even if I was willing to drop another estimated $10K to keep my Nissan car that I spent $30K on, I couldn't and that is how committed Nissan is to keeping a customer. Ridiculous.
My wife just told me to sell it and buy a decent car. I know I can stop and charge up - but with a commute this long already, the last thing I want to do is sit in the car longer at a charging station. Anyone else have suggestions or is this the line Nissan is towing? Now that they have my money do they really not care about keeping a customer satisfied?
I am willing to accept that the range reduction is going to happen. I expected this level to happen at about 100K miles. I don't think at the time of delivery that Nissan had ever said what we should expect other than some level of reduction - I think that came later (the 20 & 30 pct comments).
I have called Nissan and asked about buying a new battery pack. I was told that they are only available for warranty replacement, which apparently I would not be a candidate for. I then asked when I would be able to buy a new battery pack and the CS rep said when the new plant in Tennessee opens and that could be in 2 months or it could be a year. Really? They don't know when their plant is expected to open.
I then commented that even if I was willing to drop another estimated $10K to keep my Nissan car that I spent $30K on, I couldn't and that is how committed Nissan is to keeping a customer. Ridiculous.
My wife just told me to sell it and buy a decent car. I know I can stop and charge up - but with a commute this long already, the last thing I want to do is sit in the car longer at a charging station. Anyone else have suggestions or is this the line Nissan is towing? Now that they have my money do they really not care about keeping a customer satisfied?