RonDawg said:
leafedbehind said:
Looks like the original app still works, and the new EV one is still not available. I was trying to use the NissanConnect one.
As of a few minutes ago I am unable to log into either the old app, or the new one. I was able to get into the new owner portal though.
But try to get to actual the car info ... looks like they're still working on the transition because now when I click on the Nissan Connect EV tab AND recheck the 'accept' these terms, etc. it shows this:
'We were unable to complete your request
Please contact EV Customer Support at (877) NO GAS EV (or 877-664-2738)'.
Also both the smart phone and iPad app says that the setup isn't complete where all was working OK last night ...
EDIT: tried to reset on-board PIN and password before heading to work; still no luck
EDIT #2: so decided to call Nissan support; they were actually able to replicate the error on their side so now I have a case # and they'll call back when they have something else for me to try; did mention that at least initially it was working after the transition