LeafyMaple
New member
- Joined
- Sep 27, 2023
- Messages
- 4
Hello!
We bought a 2019 Leaf SV (Cert. Pre-Owned) back in late September: 11,500 miles. The SOC functioned normally above 74%. Below that it was wildly erratic. It took me 2 months to get the (Fort Wayne, Indiana) dealership to acknowledge the problem and pursue a repair. I got Nissan Consumer Affairs involved. It has been a huge hassle.
Last week they finally diagnosed it and ordered a new battery. It arrived yesterday and today they've begun installation.
My query for you all: After hassling with this car for months in an unacceptable condition, I'm leery of taking the car back because I don't know if I can trust the repair. I had pursued a buy-back option, but consumer affairs is stringing us along until the repair is performed. What questions should I be asking them before I take the car back? What would give you confidence?
I'd especially like to hear from anyone who has had battery replacement experiences. Thanks in advance!
We bought a 2019 Leaf SV (Cert. Pre-Owned) back in late September: 11,500 miles. The SOC functioned normally above 74%. Below that it was wildly erratic. It took me 2 months to get the (Fort Wayne, Indiana) dealership to acknowledge the problem and pursue a repair. I got Nissan Consumer Affairs involved. It has been a huge hassle.
Last week they finally diagnosed it and ordered a new battery. It arrived yesterday and today they've begun installation.
My query for you all: After hassling with this car for months in an unacceptable condition, I'm leery of taking the car back because I don't know if I can trust the repair. I had pursued a buy-back option, but consumer affairs is stringing us along until the repair is performed. What questions should I be asking them before I take the car back? What would give you confidence?
I'd especially like to hear from anyone who has had battery replacement experiences. Thanks in advance!