Hello Fellow Leaf Owners, I am seeking advice as this is heading to BBB Arbitration in 2 weeks. One March 27, 2016, I noticed my Wife's Leaf had dropped to 8 bars. I had 43,000 miles. I was not mentally in tune with all the knowledge you all have on watching voltages, and warranty rules. I am just a Happy Leaf owner going about my life. I made a mistake in thinking I had 7 years from purchase date. I did know the mileage limit was 60,000, so no problem there. So busy as life is, I did not bring Leaf down until April 7, 2016 to ask about battery warranty. Turns out deadline was 5 years, and expired 5 days earlier on April 2, 2016! The dealer did not tell me then to have battery tested. He instead handed me a quote for about $7,300 to replace the battery! I then called and the The Leaf Nazi Dept. and Chris denied the warranty replacement! I stated to him the circumstances, and nothing would change their attitude on doing the right thing. So I asked for a secondary consideration with the Chris. He stated first I must have the car tested at a dealership. Is aid they nver told me that. So I went to Concord Nissan in Ca. They told me there was a 5 day delay until April 12th. because they had to Epoxy their garage floor! I went back on April 12th 2016, and paid the $150 to have them tell me only that it had 8 bars. I asked for additional information such as CAN YOU PLEASE PRINT OUT THE DAY IT DROPPED TO 8 BARS?! No sir, all we can share is that it is at 8 bars! I said I already know that before I got here. So I called Leaf Nazi Dept and spoke to Tiffany. She said she would relay that car was tested to Chris, and to wait 3 days for a response. 3 days later Tiffany calls and says they need 3 more days to consider. Then after 3 additional days, Tiffany calls and say she needs an additional 3 days! I asked what is going on? She states they made a mistake and had been contacting Walnut Creek Nissan instead of Concord Nissan! Tiffany said she needed 3 more days. So finally after a 9 day delay, Chris calls and states they will deny the warranty because I did not perform maintenance recently! I said what are you talking about? The car needed no maintenance! It has new brakes, new tires, and had its last battery test a year ago! Plus it had regular battery evaluations yearly! He was not listening , and they never listen. I told him I had run Leaf Spy and it showed only 5 Quick Charges in 5 years! That shows excellent care! I said why don't you simply go by the date the computer has within it showing the bars dropped to 8 on (or before) March 27th? He said we can't do that. You must have it evaluated at a dealer WITHIN the 5 years. He again pointed out I was 5 days late. I corrected him, I said one day was a Sunday, so I am 4 working days late, I said do you also consider that you just delayed me 9 days to respond? And your Concord Dealer also delayed me 5 days to even look at car? How about those14 days of delaying me? How come Nissan can be late as they please, but the customer, who should be the one treated well, can't be late in showing face here for a warranty? I said that's ridiculous in todays modern electronic world, you can't tell when the bar dropped from the computer? I said the warranty has no wordage at all stating Car Must Be At Dealer Within 5 Years! It only states that bar must drop within 5 years and before 60,000 miles, which it certainly did! Honor the warranty or I'll post on every blog in the world stating Nissan is corrupt and dishonest! He did not care. So I called the BBB and opened a case that same day. 3 days later Nissan called and offered to pay half the cost of a new battery! So my cost would be $3,600! I said no. I asked her again to go by the date it dropped. I said do the right thing here! Be honest! You know and I know that if this was a $25 item, Nissan would have taken care of it fast. But because it is the main battery and thousands, Nissan is skirting their responsibility, and trying to screw the customer on a technicality. Does anyone have any input or suggestions on how to get Nissan to honor the law?? I am going to Arbitration in 2 weeks around first week of June 2016. Thanks Jeff [email protected]