LuvNLeaf, thank you for posting. I finished watching it. I don't know your affiliation, so I kinda wonder if it'll stay up...
I thought it interesting and insightful but can also understand the continued frustrations by the Phoenicians. From the 1st half or so, it sounds like some people are further confused/frustrated by what the GOM is telling them. I was a bit dismayed to hear that one person not know how many bars he lost. I doubt he's alone though, amongst those in high climate areas.
I don't know what talks went on offline, but I suspect that some people are seeing a greater perceived/actual range of loss than suggested by the lost capacity bars by needing to run the heater now and/or also inadvertently running the heater (w/o knowing it) due to the HVAC's quirks/goofiness.
Regarding a battery fan and using the solar panel, that unfortunately won't help SV owners, unless Nissan installs a solar panel for them.
Most (all?) hybrids have at least battery fan cooling, even all the way back to the 1st gen Prius the US got (NHW11) and the 1st gen Honda Insight. At least w/Toyota hybrids and the Nissan Altima Hybrid, the battery fan intake is in the passenger compartment so that it at least gets the benefit of the cooler cabin when the car's being operated. The Gen 3 Prius (ZVW30 aka 2010+ model year) has an available solar roof that can run the ventilation fan when parked outside to keep the cabin cooler (similar to outside temps) for comfort reasons (so that you can return to a car that's not so hot inside).
It seems clear there needs to be a better communication channel for various issues, ranging from Carwings bugs/reliability problems to suggestions (e.g. Jim Stack's pre-cooling and not charging to 100%). Should people call the 800 #? Tell the dealer (and possibly be blown off and not have the message make up the chain)? Web site? Post here (and have it buried on very long threads
I don't know if it was suggested, but I wonder what kind of telemetry the Carwings smartphone apps have built in that gets sent to the mothership in terms of errors, login failures, or the other problems that happen? If that already is going on, I wonder how much effort there is to attempt to repro the top bugs and fix them?
I know Andy Palmer talked about transparency, but it seems Nissan really needs to give folks (esp. hot climate folks) a graph, numbers, etc. saying what they expect in terms of capacity loss for x years, y miles in _____ major city, along the lines of the battery aging model folks here came up with (wiki/index.php?title=Battery_Capacity_Loss#Battery_Aging_Model
). The broad statements (e.g. 70% at 10 years, 80% after 5 years) prior to purchase clearly don't cut it for hot climate folks.