Rat
Well-known member
Can you explain how to do this? I just spent 20 minutes trying to get this information and couldn't even get a profile set up. It's one of the most dysfunctional and poorly designed websites I've ever used.gudy said:...my actual consumption (I currently have a smart meter), that I downloaded from PGE (you can get your hourly consumption week by week
1. After going to the website I find I have to create a user account. OK, reasonable.
2. I fill in all the data they ask for, name, address, etc., then find I need the account number, which they should be able to get from the address, but, no I have to go dig through old bills.
3. Then on the next page I choose user ID, password, click that I've read terms and agree (I lied again), security question, answer to security question, retype password, phone number and finally click next. Then it tells me that user name is taken and clears all the info I just entered, so I have to enter it all again. Fume! If there has to be a unique user ID, say that at the beginning and right above where the user ID box is, and make that the top box on the page, then check it before going on. At the very least don't clear all the fields when there's a duplicate.
4. Choose new ID, re-enter everything, go on.
5. Next page it asks you to tell it a ton of info about your house - number of stories, rooms, how many appliances, which energy source (gas/electric/propane, etc.), etc. etc. I get past page 1, then to page 2. Finally done and click Next. Nothing. Try again. Nothing.
6. I give up and go back to the page before that questionnaire and there it does tell me whether I used more electricity this month than a year ago (which I already had on the paper bill) and a small java box supposedly there to show me what time of day my energy usage was. That took almost 10 minutes to load and when it did, I finally got this screen:
I've had a smart meter since December.
I never saw a link for downloading weekly TOD usage.
Stymied and defeated I clicked the help link and got sent to yet another really lengthy form that was all menu driven and not very applicable, and finally was able to send that. An email appeared telling me they would get back to me within two days.
Grumble, grumble. What a useless crock.
Anyway, so how do I get that info?