I was told the Leaf was ready for pickup tomorrow! I figured I'd pick it up at lunch and wouldn't have much time to look it over so I stopped by the dealership to look it over.
The salesman was gone but someone was able to tell me where it was parked (charging station) and then ran to get the key. It had the plastic wrap recently removed, still dirty from the trip, some bird poo and she needs a serious wash. By the time I got to the rear bumper I was shocked to find a pretty bad gouge.
They never found the key - not very professional - and I was told the damage would be fixed by tomorrow. I asked how it would be fixed and was told they are just sales people not repair. I told them I wanted a new bumper.
So am I out of line asking for a new bumper?
The salesman was gone but someone was able to tell me where it was parked (charging station) and then ran to get the key. It had the plastic wrap recently removed, still dirty from the trip, some bird poo and she needs a serious wash. By the time I got to the rear bumper I was shocked to find a pretty bad gouge.
They never found the key - not very professional - and I was told the damage would be fixed by tomorrow. I asked how it would be fixed and was told they are just sales people not repair. I told them I wanted a new bumper.
So am I out of line asking for a new bumper?