Find Leaf owners portal page can not be accessed on my new Surface RT tablet, and start a little research on this. Here is what i have got so far. Hope this report would save some time of others when they run into it.
1. Talk with Microsoft support team. They recreat this on their side and further confirm it happens on Windows8/IE10 platform right now (not just tablet). They explain this comes as IE10 use new Adobe flash which screen out unsafe pages, and therefore have compatibility issue with some existing webs. They send me the link for webmaster to look in order to solve this issue with MS.
2. Contact Leaf team, forward the link MS has provided. find out not only Leaf owners portal, but quite some pages on nissan usa web might have this issue due to heavy flash use. It seems a larger scale than a quick fix could do. The support team would escalate this to higher lever but there would be no time frame that this would be fully addressed.
hopefully this helps.
1. Talk with Microsoft support team. They recreat this on their side and further confirm it happens on Windows8/IE10 platform right now (not just tablet). They explain this comes as IE10 use new Adobe flash which screen out unsafe pages, and therefore have compatibility issue with some existing webs. They send me the link for webmaster to look in order to solve this issue with MS.
2. Contact Leaf team, forward the link MS has provided. find out not only Leaf owners portal, but quite some pages on nissan usa web might have this issue due to heavy flash use. It seems a larger scale than a quick fix could do. The support team would escalate this to higher lever but there would be no time frame that this would be fully addressed.
hopefully this helps.