Jammed rear door latch.

[BraveLittleToaster]

Cloth grocery bags are great, aren't they?

Not when they get stuck in the hatchback latch they're not. A plastic grocery bag would come right out, but not this super-durable fabric. It's jammed the lock and now we can't get it out.

Any ideas? I've already tried the manual unlocking mechanism.

 

[DarkStar]

Sounds like you'll just have to yank really hard. I would have someone on the inside ready to push with their feet and have someone on the outside ready to press the electronic lock. Coordinate to have the person push with their feet as soon as they hear the lock disengage.

 

[BraveLittleToaster]

Ultimately, the only solution was to operate the manual override on the inside while someone else on the outside violently (like, "dude, you're going to dent the door!") shoved and pulled the latch on the outside. Be careful of your fingers inside the override panel!