Brrrr! Another cold one in SoCal, and I can't even log onto the server today. Makes me wish that Winter Package was available for my car when I purchased!
Is Carwings glitchy for you?
- Thread starter FalconFour
- Start date
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LEAFer
Well-known member
"Please try your request again. Problem detected communicating with the vehicle" five minutes ago. An "update request" had already been started and was not responding, but had not yet timed out. On top of that I set a CC timer for 10:01 (today) (rates go down at 10:00). Within 45 seconds got that message. (Done on Android phone.)FalconFour said:
I used the in-car timer this morning, and it seemed to work OK. Though I might try both timers, the second one set to go off after the first one finishes, as the car still wasn't as toasty warm as I normally likes it. One thing I did notice (and this may just be due to the colder than usual weather we're having) is that it appears to take more energy to warm the car this way, if the readings from my Gidometer are to be believed. And I didn't see the top of the pack "bump" that I generally get when I precondition.
ksnogas2112
Well-known member
I have not CW comments today because of:
http://www.mynissanleaf.com/viewtopic.php?f=30&t=5313&p=251982&hilit=EV+system+warning+light#p251982" onclick="window.open(this.href);return false;
sigh...groan...
http://www.mynissanleaf.com/viewtopic.php?f=30&t=5313&p=251982&hilit=EV+system+warning+light#p251982" onclick="window.open(this.href);return false;
sigh...groan...
RegGuheert
Well-known member
Thanks for that! I didn't know about the climate control timers since we are not on a repeatable schedule. This is a little fiddly but it could come in handy. Thanks again!FalconFour said:
I'm thinking the issue has progressed far beyond the "glitchy" phase. Perhaps the thread title should now read "Is Carwings still alive?"
ksnogas2112 said:
Oh, dear. Well, on the plus side, it's the least of your worries now!
LEAFer
Well-known member
And here's the 10:07 email that resulted from the attempt:LEAFer said:
So ... interestingly enough ... the Update Failed ( I got an email to that effect at 08:13 ), but the CC Timer Set (for 10:01) somehow was accepted, except it failed to implement and resulted in an email to that effect 6 minutes later.
Nubo
Well-known member
lbarbaria said:
Similarly, CarWings developed new wrinkles this morning. Out-of-date "updates", one "timeout" after about 30 seconds (now THAT'S new....). And various update and CC request failures.
Just now, 10:30 pst I started up LEAF Link and got a fairly quick update. Wasn't going to waste battery on a CC request just to satisfy my curiosity
ttweed
Well-known member
This morning I was able to log in and get a status update from carwings on the second attempt, something that hasn't happened since Dec. 16 for me. I am not using any of the mobile apps here, just entering the owner portal on my PC. What was weird is that after the status update, which correctly showed "100% charge" and "plugged in," I scrolled down to start CC remotely and the little fan icon was already spinning and only the "turn off" button was available! Since I hadn't yet requested CC to start, and there are no timers set in the car, I found this very strange. I went out to the garage and checked, and the car was NOT preheating, so this is a new error I have never seen from Carwings before. I found it ironic to have overcome the connectivity problem only to be faced with another "glitch" that prevented pre-heating the car.
TT
TT
I've just got word that the Vehicle Connected Services team at Nissan was able to figure out what went wrong with Carwings and is currently working on a permanent fix. Expect an update tomorrow.
mwalsh said:
Nice. Thanks for the update. (Obviously without owners like you we'd never know what is going on)
I wonder if we'll ever know "what went wrong"
It would be interesting at least.
For now I've switched to climate control timers. With the the kids I leave somewhere between 7:30 and 8am (depends on how difficult they're being that morning), so I split the difference and did 7:40. Would be nicer to be able to turn on remotely 15m before I think we'll be ready, but oh well
FalconFour
Well-known member
Worked first try for me today! Logged in, got an update (<30s), and turned climate control on (<30s as well). Much improved. Kudos to Nissan there for finally getting it fixed.
Not so much kudos for taking this long to fix it. Also not so much kudos for it still taking a "this is so not 2013" length of time to send a request. I guess it's a bit much to ask for some upgrades to the system while we're busy fixing this huge meltdown, but hey... at least it works now :lol:
Not so much kudos for taking this long to fix it. Also not so much kudos for it still taking a "this is so not 2013" length of time to send a request. I guess it's a bit much to ask for some upgrades to the system while we're busy fixing this huge meltdown, but hey... at least it works now :lol:
RegGuheert
Well-known member
It works ONCE for you and you proclaim it fixed?!FalconFour said:
I got this again:
Just like before this error occurred after verifying my password on the iPad while it was trying to do the automatic update at startup. I know you believe this is only an issue with my tablet, but I haven't gotten this message from any other app in the days since Carwings spit it out. Coincidence? No.
RegGuheert said:
If it makes you feel better, I've gotten that one before today too. Don't remember if it was on iPad or iPhone though. And just the one time for me.
madhaus
Member
FalconFour said:
I'm running stock 4.1.1 on a Samsung GNex, and several other users with the same phone report it doesn't work. 4.1 is Jellybean, different release than 4.0 (Jellybean vs Ice Cream Sandwich). The phones would not connect at all, maybe the login problems you refer to. I had then when I first got the phone last December, then they weren't fixed for months, then they were, then when the OS was updated it stopped working according to others, so I am 2 updates behind on the Nissan app.
thankyouOB
Well-known member
after three days of glitch after glitch....
i got two working app updates in a row!!
just now.
i got two working app updates in a row!!
just now.
RegGuheert
Well-known member
Well, it has been working since the initial problem. Let's hope you are right about it being fixed!RegGuheert said:
jpbroad
Member
+1
90+% of the time non-functional for me from iphone, ipad, and chrome/firefox.
Noticed starting around the first week of December.
90+% of the time non-functional for me from iphone, ipad, and chrome/firefox.
Noticed starting around the first week of December.
FalconFour
Well-known member
I was of course referring to the fact that Nissan finally found the server at fault and had fire-extinguishers pointed at it. It seems to have gotten a lot better.RegGuheert said:
As for the hostname not found thing, again it's quite unlikely to be something on Nissan's end, but I guess I can't rule it out entirely, as Nissan may be adjusting DNS to point to a different server or something while they were trying different things at the wrong end (device- and website-end) of the problem. Maybe they were switching it back. I suppose it's possible... but working in IT, I see *mmaaaaaAAAAaaanny* people with "working just fine" setups that are just one byte away from completely falling apart (and often do, but is blamed on something else). :lol: So I have a habit of erring on the "server's fine, check your router" side
Maybe Nissan caught wind that I took a test drive in an i-MiEV today and it lit a fire under their butts :lol:
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