Subject: UPDATE on the Picacho Peak Quick-Charger
From: "Rudy Garcia" <
[email protected]>
Date: Mon, 22 Apr 2013 17:07:38 -0700
Cc: <
[email protected]>, [...]
Jerry & EV network folks,
Based on my meeting with Bruce Brimacombe this afternoon here's latest
update on the GoE3 fast DC unit:
. It was installed in spite of the fact that the wrong type of
display was used which was not the GoE3 requested design
. This display component and associated circuitry was also causing
incompatibility issues with the network circuitry in the Fast DC station
which actually required the manufacturer rep (present at the Grand Opening
event) to reset the station several times even during the grand opening
. In addition, because this station is only accessible in "fee
based" mode it will only work if the network connection is working, which
provides authorization followed by the fee transaction capabilities
. GoE3 was hoping that this would have been resolved much more
quickly after the opening, which has obviously not been the case.
. In spite of their diligence with the station manufacturer this
process was only recently resolved by an agreement to replace the entire
display assembly with a specialty display manufacturer component that GoE3
just signed up
. With this completed, GoE3 will be replacing the original display
and circuit with the new one within a couple of weeks.
. GoE3 is confident that this will resolve the issue
. All future GoE3 installations, such as the stations scheduled
sometime in mid-May for the new Bookman's store on Speedway in Tucson will
have this new display kit installed as a field retrofit at the same time
that the station equipment is being installed
. Keep in mind that at Picacho Peak the Level 2 charging station has
been operating this entire time, however the reason that it has not shown up
on the ChargePoint online map is that this station uses the Fast DC as the
gateway to the network which, once the display issue is resolved, will
appear on the ChargePoint portal and website.
. GoE3 understands the frustration that this has caused to those EV
drivers that had planned on using this new resource and has committed to
providing a 3 month period of "free" Fast DC charging once the station is up
and running
Please keep in mind that Verdek did not facilitate the Picacho Peak
installation, but will be project managing all subsequent installs. In
either case, we hope that this latest update has explained some of the
previously unknown details. You can be sure that GoE3 will announce the
Picacho Fast DC "re-opening" as soon as this parts upgrade has been
completed.
Rudy