mbender
Well-known member
(or nearly as dependable, anyway.) Shouldn't they? At the very least, they need to be fixed promptly, "I would think". Here's what happened.
I stopped at the Fremont CA (ironically home of Tesla's factory) dealer yesterday with VLB only to find out that their quick charger is out of order and has been for several weeks. I was dumbfounded, quite upset, and unsure of how to salvage my day. I ended up having my vehicle towed to "the next closest dealer" that had a quick charger.
Now, I know I could have checked ahead, but calling to check gets old quick (for drivers and dealers), and believe it or not, not everyone has a smart phone. Also, I admit that I have been "lured into complacency" because I have never had a problem with any other DCQC (dealer or otherwise). Nevertheless, I feel the (long-standing) state of that dealer's quick charger is unacceptable.
I'm sure some will accuse me of feeling entitled, or whining, and blame it all on me, but I do think that Quick Chargers, especially at dealers, should be 99% dependable (or more, five 9s?) and, if they do have a problem, it should be fixed ASAP -- not in a month, or more.
Aside/ps. The tow truck driver said that he had towed a lot of LEAFs in the past few weeks, and I'd be surprised if that was purely a coincidence. It can't reflect well on Nissan or dealerships or EVs in general to have people see LEAFs being towed "all over the place". (On the plus side and somewhat unrelated, he said that he has towed a lot of Volts too, and that their drivers were almost always livid and unpleasant. He said I was very calm in comparison, although 1.) I had calmed down by that time, and 2.) I wouldn't project my anger onto him in any case.)
I stopped at the Fremont CA (ironically home of Tesla's factory) dealer yesterday with VLB only to find out that their quick charger is out of order and has been for several weeks. I was dumbfounded, quite upset, and unsure of how to salvage my day. I ended up having my vehicle towed to "the next closest dealer" that had a quick charger.
Now, I know I could have checked ahead, but calling to check gets old quick (for drivers and dealers), and believe it or not, not everyone has a smart phone. Also, I admit that I have been "lured into complacency" because I have never had a problem with any other DCQC (dealer or otherwise). Nevertheless, I feel the (long-standing) state of that dealer's quick charger is unacceptable.
I'm sure some will accuse me of feeling entitled, or whining, and blame it all on me, but I do think that Quick Chargers, especially at dealers, should be 99% dependable (or more, five 9s?) and, if they do have a problem, it should be fixed ASAP -- not in a month, or more.
Aside/ps. The tow truck driver said that he had towed a lot of LEAFs in the past few weeks, and I'd be surprised if that was purely a coincidence. It can't reflect well on Nissan or dealerships or EVs in general to have people see LEAFs being towed "all over the place". (On the plus side and somewhat unrelated, he said that he has towed a lot of Volts too, and that their drivers were almost always livid and unpleasant. He said I was very calm in comparison, although 1.) I had calmed down by that time, and 2.) I wouldn't project my anger onto him in any case.)