mitrals
Well-known member
I own a 2016 Nissan Leaf SV with 66K miles and 8 bars. The BMS update has been made and it is a 30kWH battery. Leafspy is at 60.1% SOH. I took it to the dealer for battery capacity warranty and the dealer claims the battery is within parameters.
I showed them this in the warranty book "LITHIUM-ION BATTERY CAPACITY COVERAGE In addition to the lithium-ion Battery Coverage for defects in materials or workmanship, the lithium-ion battery is also warranted against capacity loss below nine bars of capacity as shown on the vehicle’s battery capacity level gauge for a period of 60 months or 60,000 miles, for vehicles equipped with the 24 kWh battery or 96 months or100,000 miles for vehicles equipped with the 30kWh battery, whichever comes first."
They claim this section of page 9 "The lithium-ion battery (EV battery), like all lithium-ion batteries, will experience gradual capacity loss with time and use. Loss of battery capacity due to or resulting from gradual capacity loss is NOT covered under this warranty beyond the terms and limits specified in the LITHIUM-ION BATTERY CAPACITY COVERAGE above. See your OWNER’S MANUAL for important tips on how to maximize the life and capacity of the “Lithium-ion battery."
I explained the word beyond and they just do not seem to understand. The dealer said I should call Nissan to start a warranty clain. I called Nissan consumer affairs and they assigned a case and someone from "Out of warranty Goodwill" will call. This is the lamest thing I have heard since the car is still under capacity warranty. While I wait for Nissan to come back is there anything I can do?
I told the service manager that it is on the dealership to do warranty claims and not me. This is a leaf certified dealer. They said the tech will call Nissan today. I cannot believe I am getting this run around. I think one option is to pick up the car from them and take it to another certified dealer but I will have to pay $138 diag fees at the first dealer.
I showed them this in the warranty book "LITHIUM-ION BATTERY CAPACITY COVERAGE In addition to the lithium-ion Battery Coverage for defects in materials or workmanship, the lithium-ion battery is also warranted against capacity loss below nine bars of capacity as shown on the vehicle’s battery capacity level gauge for a period of 60 months or 60,000 miles, for vehicles equipped with the 24 kWh battery or 96 months or100,000 miles for vehicles equipped with the 30kWh battery, whichever comes first."
They claim this section of page 9 "The lithium-ion battery (EV battery), like all lithium-ion batteries, will experience gradual capacity loss with time and use. Loss of battery capacity due to or resulting from gradual capacity loss is NOT covered under this warranty beyond the terms and limits specified in the LITHIUM-ION BATTERY CAPACITY COVERAGE above. See your OWNER’S MANUAL for important tips on how to maximize the life and capacity of the “Lithium-ion battery."
I explained the word beyond and they just do not seem to understand. The dealer said I should call Nissan to start a warranty clain. I called Nissan consumer affairs and they assigned a case and someone from "Out of warranty Goodwill" will call. This is the lamest thing I have heard since the car is still under capacity warranty. While I wait for Nissan to come back is there anything I can do?
I told the service manager that it is on the dealership to do warranty claims and not me. This is a leaf certified dealer. They said the tech will call Nissan today. I cannot believe I am getting this run around. I think one option is to pick up the car from them and take it to another certified dealer but I will have to pay $138 diag fees at the first dealer.