Long4Leaf said:
Yes, there is. But for some reason, changing it through that "find a dealer" link (which 'works'), doesn't get reflected in the 'order your Nissan Leaf' section of your dashboard ('my account'). That's the first obvious fix, but ... that doesn't fix it, as one would expect. At least this has been my experience. CS knows about the bug and is 'fixing' it .... Apparently, someone with a similar problem was able to get their order through. So hopefully this will end soon. For some reason, there is always a 24-hr 'wait period' involved before certain changes/actions occur on 'my account'.garygid said:
I understand the feeling, but... I wouldn't compare one to the other. Nissan knows how to make cars, and it's not like they 'outsource' that. Heck even the battery is made inhouse, while it seems like most other car companies are going outside for their batteries. Nissan (presumably) does not know how to do web sites and went to another company for it (mentioned in the other thread). I suspect that with the car being different, Nissan wanted a "different" website as well. It has an interesting look, but I find it not real easy to navigate and clearly there are bugs like we've experienced with this dealership issue. The takeaway from this would probably be that Nissan would use someone else next time, or keep a closer eye on development/testing of the site.azdre said:
JPVLeaf said:
In my case, I needed to resubmit my quote to the dealer that I did not want. Once they replied with their quote I had to wait about 24 hours. At that point, a new link showed up that let me change dealers. When I did that it went through the order process again, this time showing the new dealer I had selected (and additionally giving me an option to select yet a different dealer). I got a specific email detailing this, but I suspect it was a global change, not something specific to me.myleaf said:
Ditto. But, now that that problem has been fixed, I have another one! :-( I had called a few days ago to, as thankfully suggested by garyid, request CS to 'enable the AV waiver'. Well, apparently, that didn't take as expected. When going through the order screens, I was still being asked regarding the 'home charging dock' ... and payment method. Sheesh.JasonT said:
Is this the question asking if you're going to bundle the cost of the dock into your car cost or pay for it separately? If it were me, I would just choose the "credit card" option and move on. They don't ask for a CC number, and it will let you get through the rest of the process.JPVLeaf said:
Thanks, Jason. Yes, that's it. I agree, if it's not fixed after the '2 hr fix time', I may do just that! Did your order go through?JasonT said:
Yes, it did. Submitted, accepted, approved, all that. Now I get to wait like the others for the "delivery date" to update. It's pretty funny/sad that I went from an "August order" to being over a week into Sept before I could complete my order. But oh well, that's part of the fun of being an early adopter!JPVLeaf said:
JasonT said:
Good for you. True on the 'early adopter' point. Funny thing is that I'm not really sweating it too much since I wasn't initially expecting to receive my Leaf until March 2011. But, I was pleasantly surprised to see that I am actually able to order (and receive) it sooner (and cheaper at ~$1700 below MSRP). So, it's all just part of the process. It's just all the starts and stops ... just when you think you're seeing the light at the end of the tunnel. I don't really have this 'urgency' to be the first on the block. If I think about it, it's just an 'expensive' toy. Nothing to get too up in arms about. After all, even the few that are experiencing the fits and starts, no one is forcing us to buy one. I'm just thankful to be able to ....JasonT said:
