cwerdna
Gold Member
Posts: 4814
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Tue Jul 17, 2012 11:13 pm

opossum wrote:5. Many may have very short commutes and just haven't noticed.

I suspect there are a bunch of people who have no clue about what the thin bar on the right means.

'13 blue Leaf SV w/premium package (owned)
'13 blue Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

shrink
Posts: 360
Joined: Sun Aug 07, 2011 11:21 pm
Delivery Date: 26 Jun 2012
Leaf Number: 21842
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 12:43 am

phxsmiley wrote:I saw the story, but I'm wondering which 5 Leaf complaints are they investigating? Could it be they are the ones that actually filed the official complaints through their support phone #? That would be my guess, as that is probably their 'official' method of complaint.


Although I no longer have the LEAF with the lost capacity bar, I was very quick to file a complaint. I have an official complaint number written down somewhere, but I never received any follow-up. It is possible they know I no longer own that particular car, but I think it's just as plausible that they decided my complaint was heard and the loss was considered normal.

phxsmiley wrote:I do recommend that those with Capacity Bar losses should take it into the Nissan dealer. I did, so it documents that I got all 5's on my scorecard, and the car was about 10 months old with the first bar gone.


I wholeheartedly agree. I really don't understand why you wouldn't file a complaint. I think the inaction hurts owners trying to get something done and gives Nissan plausible deniability. The more vocal we are, the less likely Nissan can continue to ignore the problem. We LEAF owners need to support each other and watch out for others who may encounter the same issue.

I posted this in my other thread, but here is clear documentation that Nissan considers 15% loss in less than a year "normal." The EV community and all potential LEAF buyers need to be aware of this:

Image

Also note in my battery report that the 12th bar on the right is missing and I still got all 5 stars. You can't complain without proof and I encourage everyone to do the same.

Image
Last edited by shrink on Wed Jul 18, 2012 1:55 am, edited 1 time in total.
2011 LEAF (Sold) | 2012 Volt (Sold) | 2012 LEAF (Lease Ended) | 2010 Tesla Roadster #501 | 2013 Tesla Model S #9001 | 6.827 kW SunPower PV System

shrink
Posts: 360
Joined: Sun Aug 07, 2011 11:21 pm
Delivery Date: 26 Jun 2012
Leaf Number: 21842
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 1:27 am

Edit: Deleted Links - link to official video posted below.
Last edited by shrink on Wed Jul 18, 2012 8:21 am, edited 1 time in total.
2011 LEAF (Sold) | 2012 Volt (Sold) | 2012 LEAF (Lease Ended) | 2010 Tesla Roadster #501 | 2013 Tesla Model S #9001 | 6.827 kW SunPower PV System

cwerdna
Gold Member
Posts: 4814
Joined: Fri Jun 03, 2011 4:31 pm
Delivery Date: 28 Jul 2013
Location: SF Bay Area, CA

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 1:47 am

^^^
Thanks! I suspect the AZ and TX regional guys are going to be getting a lot of calls very soon.

I wished they would've discussed the capacity bar. For the people who have no clue about it, the GOM only helps confuse things further.

'13 blue Leaf SV w/premium package (owned)
'13 blue Leaf SV w/QC + LED & premium packages (lease over, car returned)
'06 Prius

Volusiano
Posts: 1461
Joined: Thu Feb 24, 2011 2:41 pm
Delivery Date: 03 Jun 2011
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 3:45 am

LeafLady wrote:My Leaf has lost 1 bar...I believe it was due to me charging with a level 3 than later finishing it off when it only needed 3 bars...I woke up to see that I had only 11 bars :( so everyone becareful about topping it off cause you can lose yours too. Atric Leaf is what I named my car I bought it on August 31,2011 I have 12,734 miles when I lost my 1 bar....I will use caution when using the level 3 quick charge....my car is just over 10 monthes old...

later people
The Leaf Lady :)
Nissan Facebook wrote:Scott Yarosh: I live in Phoenix, I lost my First bar at the beginning of April, Second bar first week of June, and Third bar First week of July. I still love my Leaf, but it will not get me to work 1-way in the next few weeks (45 miles). 2 different dealerships have told me this is normal.
1. Azdre & Opossum - April 26, 2012. 16.6K miles/13 months ownership. Phoenix (2nd bar loss reported 6/14/2012 @~19K miles)
2. bturner - May 12, 2012. 13.6K/12 months. Phoenix (2nd bar loss reported 7/7/2012)
3. turbo2ltr - May 18, 2012. 13K/15 months. Phoenix (2nd bar loss reported 6/29/2012)
4. TickTock - May 20, 2012. 14K/12 months Phoenix (2nd bar loss reported 7/10/2012)
5. Volusiano - May 20, 2012. 16.5K/12 months. Phoenix
6. Mark13 - May 22, 2012. 15.7K/12 months. Phoenix (2nd bar loss reported 7/1/2012)
7. Leafkabob - May 26, 2012. 9.5K/12 months. Phoenix
8. Cyellen - June 7, 2012. 10.2K/ 14 months. Phoenix
9. RickS - June 10, 2012. 11.3K/13 months. Phoenix
10. Pipcecil - June 17, 2012. 20.2K/12 months. Dallas, Texas
11. Phxsmiley - June 17, 2012. 13.7K/10 months. Phoenix
12. AZknauer - June 17, 2012. 9.2K/13.5 months. Phoenix
13. Myleaf - June 19, 2012. 13.3K/14 months. Phoenix
14. johndoe74 - June 5, 2012. 13.5K/ 9 months. Phoenix
15. Matt Ferris - June 20, 2012. 15K/ 12 months. Dallas, Texas
16. Shrink - June 21, 2012. 10.2K/ 10.5 months. Phoenix (sold that Leaf, replaced w/leased '12 Leaf)
17. ravi100 - June 24, 2012. 13.1K/ 13.5 months. Southlake, Texas (no longer has Leaf)
18. ev4me - approx. June 1, 2012. 7K/ 15 mos. Phoenix (Dropped 2 bars)
19. jspearman - June 28, 2012, 12K/10.5 months. Phoenix
20. Leafwing - July 05, 2012, 13.5K/15 months, Plano, TX.
21. GerryAZ - July 05, 2012, ?/?, Phoenix
22. ecoobsessive - July 6, 2012, 13K/13 months, San Antonio, TX
23. jhm614 - May 15, 2012, 25K/14.5 months, Arlington, TX (2nd bar loss reported on 7/7/2012)
24. DarkDave - June 15, 2012. 8.5K/14.5 months. Phoenix
25. JasonT - July 14, 2012, 25.5K/15 months, Tuscon, AZ
26. Kolmstead - July 16,2012, 14.3K/19 months, Ridgecrest, CA
27. rjzastaury - June ? 2012, ?/12 months, Tuscon, AZ
28. LeafLady - July 18, 2012, 12.7K/11 months, Location unknown
29. Scott Yarosh - April ? 2012, 21.5K/10 months, Phoenix, AZ, lost 2nd bar 6/30/2012@25.3K/12 mos, lost 3rd bar 7/12/2-12@29.1K/13 months(from
viewtopic.php?f=30&t=8802&start=990#p210171and viewtopic.php?f=30&t=8802&start=1210#p212356and viewtopic.php?f=30&t=8802&start=1230#p212377

Not reported by owner, but by others:
1. Leafkabob reported a street encounter with a Leaf owner who stated he lost a bar after about a year.
2. Skywagon approx. May, 2012. Phoenix (supposedly no longer has Leaf)
3. TomT's friend Tim (not on the forum), in Phoenix, lost 1st bar on 7/15/2012, at 13K miles/11 months (had car since August 2011).

opossum
Posts: 153
Joined: Wed Jun 06, 2012 9:40 pm
Delivery Date: 21 Mar 2011
Leaf Number: 500
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 6:46 am

Here's the official article and video from KPHO:

http://tinyurl.com/c8g9fzj
azdre/opossum, Phoenix, 3/21/11 purchase, 10/2/12 lemon law return.
23k miles, 3 bars lost, officially rated "normal" by Nissan

Stoaty
Gold Member
Posts: 4156
Joined: Fri Jun 18, 2010 9:50 pm
Delivery Date: 12 Jun 2011
Leaf Number: 3871
Location: West Los Angeles

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 6:57 am

opossum wrote:Here's the official article and video from KPHO:

http://tinyurl.com/c8g9fzj

After reading the article, I wonder whether our list of lost capacity bars should include date problem was reported to Nissan (not the dealer) and case number. I don't believe the "we are investigating 5 cases" crap at all... unless they have 20 complaints, but decided to only investigate 5 of them. :twisted:
Lifetime 5.5 m/kWh (Dash) over 41,800 miles / 49 months
Capacity Loss Predicted - 22.3% Actual - 23.0%
Leaf Spy Manual
Battery Aging Model Spreadsheet

azdre
Posts: 171
Joined: Fri Sep 03, 2010 7:28 am
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 7:05 am

30 Officially Reported!

azdre wrote:1. Azdre -
4/26/12, 16,624 miles, 14 months lost 1st Bar.
6/7/2012, Range Test, 5mi/kWh, 100% to LBW: 58.6 miles (NTB: 75-85 miles expected)
6/9/12, 18,822 miles, 76.1% ScanGauge w/ 100% charge.
6/14/12, ~19,000 miles, lost 2nd Bar.
6/30/12, ~19,850 miles, 71.8% ScanGauge w/ 100% charge. Phoenix
2. bturner - May 12, 2012. 13.6K/12 months. Phoenix (2nd bar loss reported 7/7/2012)
3. turbo2ltr - May 18, 2012. 13K/15 months. Phoenix (2nd bar loss reported 6/29/2012)
4. TickTock - May 20, 2012. 14K/12 months Phoenix (2nd bar loss reported 7/10/1012)
5. Volusiano - May 20, 2012. 16.5K/12 months. Phoenix
6. Mark13 - May 22, 2012. 15.7K/12 months. Phoenix (2nd bar loss reported 7/1/2012)
7. Leafkabob - May 26, 2012. 9.5K/12 months. Phoenix
8. Cyellen - June 7, 2012. 10.2K/ 14 months. Phoenix
9. RickS - June 10, 2012. 11.3K/13 months. Phoenix
10. Pipcecil - June 17, 2012. 20.2K/12 months. Dallas, Texas
11. Phxsmiley - June 17, 2012. 13.7K/10 months. Phoenix
12. AZknauer - June 17, 2012. 9.2K/13.5 months. Phoenix
13. Myleaf - June 19, 2012. 13.3K/14 months. Phoenix
14. johndoe74 - June 5, 2012. 13.5K/ 9 months. Phoenix
15. Matt Ferris - June 20, 2012. 15K/ 12 months. Dallas, Texas
16. Shrink - June 21, 2012. 10.2K/ 10.5 months. Phoenix (sold that Leaf, replaced w/leased '12 Leaf)
17. ravi100 - June 24, 2012. 13.1K/ 13.5 months. Southlake, Texas (no longer has Leaf)
18. ev4me - approx. June 1, 2012. 7K/ 15 mos. Phoenix (Dropped 2 bars)
19. jspearman - June 28, 2012, ?/10.5 months. Phoenix
20. Leafwing - July 05, 2012, 13.5K/15 months, Plano, TX.
21. GerryAZ - July 05, 2012, ?/?, Phoenix
22. ecoobsessive - July 6, 2012, 13K/13 months, San Antonio, TX
23. jhm614 - May 15, 2012, 25K/14.5 months, Arlington, TX (2nd bar loss reported on 7/7/2012)
24. DarkDave - June 15, 2012, ~8.5K/14.5 months, Phoenix, AZ
25. JasonT - July 14, 2012 ~25.2K/15 months, Tucson, AZ
26. Kolmstead - July 16,2012, 14.3K/19 months, Ridgecrest, CA
27. rjzastaury - June ? 2012, ?/12 months, Tuscon, AZ
28. LeafLady - July 18, 2012, 12.7K/11 months, Location unknown
29. Scott Yarosh - April ? 2012, 21.5K/10 months, Phoenix, AZ, lost 2nd bar 6/30/2012@25.3K/12 mos, lost 3rd bar 7/12/2-12@29.1K/13 months(from
viewtopic.php?f=30&t=8802&start=990#p210171and viewtopic.php?f=30&t=8802&start=1210#p212356and viewtopic.php?f=30&t=8802&start=1230#p212377
30. NOC8H18 - July, 2012 - 3rd capacity bar lost. viewtopic.php?f=27&t=9327&start=50#p213437

Not reported by owner, but by others:
1. Leafkabob reported a street encounter with a Leaf owner who stated he lost a bar after about a year.
2. Skywagon approx. May, 2012. Phoenix (supposedly no longer has Leaf)
3. TomT's friend Tim (not on the forum), in Phoenix, lost 1st bar on 7/15/2012/13K miles, had car since August 2011.

opossum
Posts: 153
Joined: Wed Jun 06, 2012 9:40 pm
Delivery Date: 21 Mar 2011
Leaf Number: 500
Location: Phoenix, AZ

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 7:06 am

Yeah, as much of of a pain as it might be for people to do, I'm definitely thinking there may be some benefit to trying to get EVERYONE with any measurable capacity loss to take their cars into the dealership and not leave until they have confirmation that the problem has been registered.

The news story was just the beginning. Since our car has been to the dealership 3 times recently to have them look it over and tell us everything is "normal," we'll work on everything else we have planned to get Nissan's attention...
azdre/opossum, Phoenix, 3/21/11 purchase, 10/2/12 lemon law return.
23k miles, 3 bars lost, officially rated "normal" by Nissan

User avatar
vrwl
Forum Supporter
Posts: 820
Joined: Tue May 15, 2012 2:16 pm
Delivery Date: 26 Jun 2012
Leaf Number: 8597
Location: Northeastern PA/Poconos

Re: Early Capacity Losses-Was(Lost a bar...down to 11)

Wed Jul 18, 2012 7:12 am

Stoaty wrote:
opossum wrote:Here's the official article and video from KPHO:

http://tinyurl.com/c8g9fzj

After reading the article, I wonder whether our list of lost capacity bars should include date problem was reported to Nissan (not the dealer) and case number. I don't believe the "we are investigating 5 cases" crap at all... unless they have 20 complaints, but decided to only investigate 5 of them. :twisted:


I'd be happy to add that data to the Wiki if people would like to share the information.
Vicki
Get Your EV License Plate Frames at EVPlates.com
2011 Silver SL-Mfg 8/11-Purch 6/12
17000 miles/11 Bars/4.3kWh/mi
215 GID at 100%/52.84 Ahr/80% CAP/63.60% Hx

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