We leased a new 2017 Leaf with a 30Kw battery 9 months ago. The car has less than 9,000 miles and we already lost one cell. Our last Leaf didn't lose a cell until around 25,000 miles. It doesn't do any good to get the extra range battery if the thing is failing within the first 10,000 miles. What is the procedure on this?
If by "cell" you mean "capacity bar on the dash display" then this is turning out to be the norm for 30kwh packs in warm climates. It's very unfortunate, but unless an actual cell has gone bad, it won't be replaced under warranty.
Scarlet Ember 2018 Leaf SL W/ Pro Pilot 2009 Vectrix VX-1 W/18 Leaf modules, & 3 EZIP E-bicycles. PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.
The procedure is to keep driving, and be happy you did not buy it.
The car battery is not failing, it is aging (rapidly.) That distinction is all the difference when it comes to questions of warranty.
2013 LEAF 'S' Model with QC & rear-view camera Bought off-lease Jan 2017 from N. California Car is now enjoying an easy life in Colorado 3/2018: 58 Ahr, 28k miles ----- 2018 Tesla Model 3 LR, Delivered 6/2018
LTL White 2012 SV delivered 10 Dec 2011 returned 25 Nov 2014 replaced with stopgap ICE Sentra [35 months] [35K miles] [9 Bars] 2013 Volt replaced after 36 months/30k miles with ICE Rogue 2016 SV-adjacent May 2016 lost 4th bar March 2018