Suddenly unable to login to Carwings

[TinMachine]

I just tried logging on and get the following:

CARWINGS™ PIN and Vehicle Identification Number (VIN) do not match.
Your CARWINGS™ PIN is no longer associated with the VIN in our records

How did this happen? Has anyone seen this before?
I didn't change anything and was able to login just a few hours ago.

 

[grommet]

If Nissan is having infrastructure issues, you may see these errors. The last time this happened, it resolved itself in a few hours. I was looking at CARWINGS about 45 minutes ago, and it was fine... but yes, it now errors out.

 

[Devin]

I'm also experiencing the same thing FYI

 

[TinMachine]

Ok good not just me. I figured it was an outage or something. Nissan should put a better message, like temporaily unavailable or something.

 

[DesertDenizen]

Ok good not just me. I figured it was an outage or something. Nissan should put a better message, like temporaily unavailable or something.

+1

 

[Volusiano]

Looks like it's back up already (at least working for me).

 

[kubel]

I called support a few hours ago when it first happened. One second carwings was working, next second I got same error as op. Called support, they transferred me, and then the support guy was trying to log into his site and it wouldn't let him. He said he just got word that the server is down and they are working on it. Said to try back in an hour.

 

[saywatt]

I had login issues yesterday and still having today at 0700.


Edit: Although I could not login from iPad, the command to preheat went through and was on 20 minutes later. I guess the preheat function is not part of the login issue :?: :?: :?: