jdunmyer
Well-known member
The other day, my radio had a brain fart and lost its subscription/activation information. All the presets went to "Sirius Preview". I called the number listed under the "Info" button and got a very helpful fella, but we had a lot of trouble getting the radio to take the "refresh" signal that he sent. As it turned out, I think it probably worked the first time, but I expected the presets to return to what they were. That apparently was too much to hope for; when I manually hit the Tune button, the radio went to Channel 279 or somesuch and was picking up the programming. All I had to do then was reprogram the presets.
Apparently, the loss of activation isn't unheard of, as Sirius has a Web Page where you can take care of this on your own. The guy pointed me to http://www.siriusxm.com/refresh" onclick="window.open(this.href);return false; where you can get the signal sent w/o bothering Tech Support. Just be aware that your presets will be gone.
FWIW: I had to wait only a few minutes for T.S. to come on the line, and the guy was helpful and patient. However, he was unaware of the problem with my presets, this is probably an issue with the Leaf radio and may or may not affect other systems. For that matter, it's possible that the radio didn't actually lose its activation, maybe just the presets.
Just a headsup and FYI:
Apparently, the loss of activation isn't unheard of, as Sirius has a Web Page where you can take care of this on your own. The guy pointed me to http://www.siriusxm.com/refresh" onclick="window.open(this.href);return false; where you can get the signal sent w/o bothering Tech Support. Just be aware that your presets will be gone.
FWIW: I had to wait only a few minutes for T.S. to come on the line, and the guy was helpful and patient. However, he was unaware of the problem with my presets, this is probably an issue with the Leaf radio and may or may not affect other systems. For that matter, it's possible that the radio didn't actually lose its activation, maybe just the presets.
Just a headsup and FYI: