JPWhite
Well-known member
CWO4Mann said:I just got off the phone with Blink and after about 15 minutes of checking the operator advised that all 3 QC L3 chargers (Murfreesboro, Manchester and Monteagle) are "off-line at the moment waiting on repairs and software changes". I told the nice lady that having a QC half-way between Nashville and Chattanooga was essential and I reinforced that by explaining all about my trip to the Bluegrass Festival and how when the kids were small we would always stop in Monteagle so they could run around and mom and I could fill up on cases of wine and then on to the Aquarium in C-Town. Turns out that when the operator "was little" she used to go there too. Awwww ...
The reliability isn't that great. I went to Stewarts Ferry Pike Thursday afternoon, only to find the unit saying it was 'out of service'. It seems that Blink are having trouble figuring out what's wrong with the units. Heer's an email I got from them Thursday evening
Hello JP,
Can you please advise as to exactly what behavior you are seeing from the unit on Percy Priest Dr? Our Field Services unit has visited recently and found that there were no issues with the unit, but if something is failing repeatedly we’d like to be able to determine what is going wrong.
Were you able to attempt charging on the 2nd Port/Nozzle? Were there any error codes or messages the unit displayed when you tried to use the station?
Please feel free to call us while onsite to help troubleshoot or identify issues in future, as we are available 24 hours a day to assist you and ensure a timely response in the instance of such problems.
Thank you for your support of the Blink Network!
Jon
Blink Network Contact Center
e: [email protected]| d: +1.888.998.2546
Out of 3 attempts to use the DC Fast charge at Stewart's Ferry, it has worked just once. It's fantastic when it does, but I wish I could rely upon it.
JP