KillaWhat
Well-known member
lion said:KillaWhat said:lion said:My $7,500 credit got rejected as well (and have the tax liability), 2 weeks later, still haven't received the letter, and keep getting put on hold when trying to call them.
What did you submit as supporting documentation?
Nothing. TurboTax asked for the VIN #, invoice numbers, that's it. Just got off the phone with them, they are absolutely useless. Asked again if we were supposed to send in other documentation, they said no. They insisted I call the Treasury Offset Program department (guess they didn't believe me when I said I had no outstanding debts to the gov), which I did, and the automated system indicated all is fine.
I also called the IRS, and they said the numbers look fine, it just wasn't processed. IRS also said they won't send us a letter explaining the problem either.
This is really frustrating for sure. This was the first (and last) time I ever used TurboTax.
I have 30 years of dealing directly with the IRS.
This is free advice; heed it.
You can stand your ground, criticize the "bury them with valid paperwork" theory; you can say it's the IRS's responsibility to know the car qualifies, and on and on and on.
But those of us who submitted a whole justification package had NO problems with the credit.
At this level, consider the IRS the lowest common denominator.
You have to tell them a story; Lead them through it.
Once upon a time:
I bought this car (Bill of sale)
It qualifies for a tax credit (IRS's determination that the Leaf qualifies, printed from their own site)
http://www.irs.gov/Businesses/30D.-New-Qualified-Plug-in-Electric-Drive-Motor-Vehicles-%E2%80%93--Nissan-North-America" onclick="window.open(this.href);return false;
I Actually took delivery of the Vehicle (Registration, Insurance, Source of funds)
And here is your form filled out correctly (form 8936)
http://www.irs.gov/pub/irs-pdf/f8936.pdf" onclick="window.open(this.href);return false;
The End.
Bitch all you want; say it shouldn't be this way, but if you want to get results in life, you have to play to your audience.
They WANT to reject the credit.
So try to answer all their questions UP FRONT.
You know; "But what about... oh here it is. But did they.. , no, here is proof of that as well, etc"
If you give them a reason, they push the "Rejected" button every time for everything.
They can reject anything for any reason, and they do it all the time.
Then it's up to YOU to convince them.
Convince them up front and save the hassle.
Otherwise, it's a good way to trigger an audit too.
If they do it 1000's of times, and it's too complicated or a PITA, or time runs out..... on just 10% of what they reject, they win.
Save yourself the hassle, send them a "Package" up front and don't give them a reason.
or.... not, and enjoy your righteous moral high-ground :mrgreen: :mrgreen: