DTB
Well-known member
I wanted to bring this thread back to life because I recently received a strange call out of the blue from Ecotality and wanted to see if anybody else has had a similar experience. I had my unit installed prior to LA DWP's rebate program changes but now Ecotality just called (8 months later) saying they need to come out again to hardwire the unit (no more plug) plus install a second meter in order to comply with DWP.
I told him that it finally past inspection (7 months and two visits later) and that I had no interest in starting the process over. After going back and forth for a few minutes, he then hands the phone to another guy sitting next to him and this guy starts telling me they have to do this stuff otherwise they won't get paid by DWP and then he says that they fronted me the money and they have to make these changes in order to get paid. At this point the call starts feeling more like a shakedown than a large corporation. I told him that I don’t want a second meter on my house and that I don’t want it hardwired in case I decide in the future not to have an EVSE. I also told him that I complied with what they wanted when they did the install and was always under the assumption that the program I agreed to was funded by the DOE, not DWP. He abruptly said fine and hung up….
I don’t know if they are trying to somehow double-dip or what, but I found it to be a very weird phone call. I don't know the logistics between Ecotality, DOE, DWP but I don't want to be in the middle of it. I've already had to take multiple days off for them and I'm tired of it.
I told him that it finally past inspection (7 months and two visits later) and that I had no interest in starting the process over. After going back and forth for a few minutes, he then hands the phone to another guy sitting next to him and this guy starts telling me they have to do this stuff otherwise they won't get paid by DWP and then he says that they fronted me the money and they have to make these changes in order to get paid. At this point the call starts feeling more like a shakedown than a large corporation. I told him that I don’t want a second meter on my house and that I don’t want it hardwired in case I decide in the future not to have an EVSE. I also told him that I complied with what they wanted when they did the install and was always under the assumption that the program I agreed to was funded by the DOE, not DWP. He abruptly said fine and hung up….
I don’t know if they are trying to somehow double-dip or what, but I found it to be a very weird phone call. I don't know the logistics between Ecotality, DOE, DWP but I don't want to be in the middle of it. I've already had to take multiple days off for them and I'm tired of it.