This is heartening. Yes Nissan has a problem with the software. While some posters here have wanted to blame everyone and everything BUT the car, it became painfully clear after the Barron's reporter ran out of juice that the software was failing to accurately account for the energy used. The good thing is that software can always be fixed, but if you resist admitting there is a problem then it will never get fixed. FYI some people figured out the likely source of the problem pretty quickly. (So far Nissan engineering has been straight shooters. Nissan marketing not so much).Kelangst said:Their feedback was that Nissan knows they have an issue with calculations of available distance and Human Interface issues under 2 bars of charge. So my problem was that I first charged the car to only 80%, then without driving it I thought I might need more so I charged for another 45 minutes, then I drove it, then I charged for 70 minutes, then I drove it.... bottom line is that it had trouble given all of that and the mixed driving of both highway and city street. It just wasn't able to provide me the feedback that I needed. They have a software update that has been tested and partially deployed in Japan that they believe will assist with this problem, and which should be pushed to the cars in the US soon.
Sorry that you had the misfortune to experience the downside of being a early adopter, but at least your car is fine and you have a good story to tell!