Axel
Member
I've been trying to get car wings going, but so far, no luck. When i first registered for Carwings, at https://www.nissanusa.com/owners/" onclick="window.open(this.href);return false;, I got the error that my car VIN was invalid. After calling support at Nissan, I was given a pin and password, and a link to my Leaf magically appeared on the owner portal.
When I registered for car-wings on the Leaf dashboard, it said it successfully contacted the server, signed in, and said I was now ready to use the service.
However, when going to the Nissan portal, I now get the error
After contacting support, I get different stories. One agent tells me I need to go back to the dealer and get the TCU re-programmed. The other agent said she escalated the issue to their internal tech support, but I've not heard anything from Nissan since.
I am going to the dealer next, since nothing seems to be working. The VIN is the same on the dashboard car-wings display and online. Anyone else run into this sort of issue?
When I registered for car-wings on the Leaf dashboard, it said it successfully contacted the server, signed in, and said I was now ready to use the service.
However, when going to the Nissan portal, I now get the error
CARWINGS™ PIN and Vehicle Identification Number (VIN) do not match.
Your CARWINGS™ PIN is no longer associated with the VIN in our records. This may be a result of entering your CARWINGS™ PIN and password in the navigation system of a different LEAF™ than the one originally assigned to you. Until the PIN and VIN are validated, you will be unable to use the CARWINGS™ functionality through My Nissan. Please contact our call center at 877-NO GAS EV (664-2738) for help.
After contacting support, I get different stories. One agent tells me I need to go back to the dealer and get the TCU re-programmed. The other agent said she escalated the issue to their internal tech support, but I've not heard anything from Nissan since.
I am going to the dealer next, since nothing seems to be working. The VIN is the same on the dashboard car-wings display and online. Anyone else run into this sort of issue?