Contact: EV Customer Support Team
(877) NO GAS EV (or 877-664-2738) and follow the prompts.
7:00 a.m. to 7:00 p.m., Central Time
Monday through Friday
8:00 a.m. to 4:30 p.m., Central Time
Saturday
I've had the same issue since November. I'm in the Los Angeles region and have been in contact with Carwings support with no resolution. Suggest you call to drive home the point. Good luck.