Volusiano wrote:Hey guys, I worked with the Blink customer support some more tonight (I'm amazed to hear they say that they're open 24/7 365 days a year), and they said that they finally figured out the problem (or so they think). They said it was because some kind of id numbers don't match for me in their database, so that's why it could never connect. I'm not sure if this is really the cause or not, because it used to work just fine on installation day. But I'll wait until tomorrow when they will have updated the record to see if it really solves the problem once and for all or not.
Well, I called back and talked to another Blink CS tech today and he said that id mismatch wasn't the cause of the problem (contradicting the other guy from yesterday). He said it looks like I may need that power line interface adapter after all, so he's going to have their contractor come out and install one for me.
here's something to keep in mind - if the electrical outlet near your router and the electrical outlet in your garage happen to be on different phases, the powerline boxes might not be able to communicate with one another. nowadays a couple of companies make powerline phase bridges that plug into any available 220V socket and make a high-impedance connection between the two phases which allows the powerline signal to propagate. hopefully the tech will have some of those, or you might call again and discuss the possible need for a bridge to make sure they have one when they show up.
i was just about to deploy something like this, because at the shipped firmware revision (maybe 1.5 or before, i can't remember), the blink apparently could associate with my WPA2 network, but then could not see the rest of the network, or the internet. this may or may not be because of the password i am using (per Blink CS, but i really doubt this) or it could be due to the fact that i have two wireless access points with the same name and security settings (this is how you extend a wireless network if you have a wired network spanning physically disparate parts of your house). i had to drag an extension cord from a socket inside the house out to the garage to get the powerline network going. over the wired connection, the blink immediately upgraded it's firmware to 1.6 and after that it was able to hook up over wifi. so they must have fixed some bugs in 1.6.
incidentally it took almost 20 minutes to upgrade the firmware (stuck on the "upgrading firmware screen") i really thought it had wedged up for a while there.
i feel bad for the installers because probably most people won't have the network resources to bootstrap the blink to the new firmware which is apparently a little more robust wifi-wise.
now that i think about it more, the problem could well have been the 2 channels advertising the same name - i got 2 networks with the same name showing up on 1.5, but just one network on 1.6.