WetEV wrote: ↑Thu Aug 17, 2023 2:19 am
Oh, and out of 70 plus public charges, I have not once failed to get a charge at a location. Once I had to wait for someone to finish.
Sure, I've had to switch cables and switch to a different charger multiple times.
This survey is wildly pessimistic.
Your average is better than mine, perhaps because most of my pay charging has been in more rural areas with both fewer sites and fewer chargers/site, likely to be exposed to more extreme weather and also to receive less maintenance. I've used paid chargers 20-30 times now, and have had the following issues: connector refused to unlatch from car for 20 minutes after charge finished (EA); No cell or wireless signal, none of CC readers at site would recognize my CC even though it was the same one I'd registered for payment when I joined (EA); app not showing charging station I was at even though it was showing others further away, and CS couldn't start any of the chargers either (EA); charger U/S, was able to use the only other one at site (CP); Single L2 was occupied so had to go elsewhere (CP); 2 of 4 chargers completely down, one with blank screen, spotty Wi-Fi and cell service, one fully working but had to wait and activating took several tries (same EA station as second listed above); 2 down, 2 occupied with others waiting ahead of me, other nearby site showing all occupied (EA); CC reader on only FC in area refused to read, only way to activate charger, site down for almost a month per Plugshare check-ins before repair despite numerous complaints to site owner, who had issues getting the charging company to respond, no CS number shown (Tritum Veefil?). That doesn't include the number of times I've tried to help others at chargers who were having trouble getting a charge, with maybe 50% success.
I don't mean to single out EA as especially bad, I just use them more often than others because they happen to be available/better positioned along the routes I normally use, and they usually have more chargers per site thus improving my odds of finding an available/working one. Plus, they can charge at higher rates than the typical CP charger (which I normally rely on along these routes as backups. Those are also currently higher priced @$.50/kWh, $.58/kWh peak) if I'm renting a car that can benefit from that, which nowadays is everything but a Bolt/EUV/LEAF although the difference is fairly marginal for a Kona/Niro. At least until now EA's usually been cheaper - I'll have to see what happens with per kW site prices on the ones I commonly use on August 17th, and I already know that I'll have to pay $7 instead of $4/month for Pass+ membership, which means the break-even point for a $0.12/kWh price difference e.g. $0.36/kWh vs. $0.48/kWh increased from 33.33 to 58.33 kWh/month. My typical 3-day trip uses more than that (two recent ones: 78 and 114 kWh at EA chargers, plus a lot of free L2 elsewhere) so I still come out ahead paying for Pass+, but not as much.
I've only charged at an EVgo site once using a CC, and that was just recently to show newbie friends how to use a pay charger. As EVgo stations are normally clustered around metro areas and are generally non-existent outside of them they have little utility for me, plus at least until EA raised their rates and membership fees they were more expensive to use (although as an AAA member I wouldn't have to pay monthly EVgo membership or per charge fees, just for the electricity). From looking at Plugshare, EV Connect and Shell Recharge (formerly Greenlots)/Shell Sky tend to be pretty bad, exactly the sort of limited # of chargers/limited speed/limited maintenance sites in rural areas that I'm most likely to have to rely on when off the interstates. Can't say for EVCS/EvGateway as they tend to be in Oregon/Washington or along N/S routes I've so far had no need to use as I'm usually going east, and the only Volta chargers I've used have been free L2s at a local shopping mall. So far, I'd say my Chargepoint card has the highest activation reliability closely followed by using the EA app, and with CCs ranking last.