Learjet
Posts: 324
Joined: Tue Mar 24, 2020 8:04 pm
Delivery Date: 11 Mar 2020
Leaf Number: 309454
Location: Louisiana, USA

Re: Carplay Issues (connecting, static/crackling sound)

anyone try this adapter for wireless Apple play in the Leaf?

https://cplay2air.com/?gclid=CjwKCAjwj4 ... 0EQAvD_BwE
2019 Nissan Leaf SL Plus
Build Date 2/19...car sat new for 1 year until I purchased 3/20
Marcelmeth
Posts: 1
Joined: Sat Oct 09, 2021 5:10 pm
Delivery Date: 25 Jul 2021
Leaf Number: 551520

Re: Carplay Issues (connecting, static/crackling sound)

See my extensive blog post on crackling with CarPlay

https://butdoesitwork.typepad.com/but_d ... -play.html
LimeLeaf
Posts: 10
Joined: Wed Nov 03, 2021 6:21 pm
Delivery Date: 03 Nov 2021
Leaf Number: 551903
Location: Quebec, Canada

Re: Carplay Issues (connecting, static/crackling sound)

Visited my local dealer and the infotainment update to version 0354 (bulletin NTB22-058a) fixed all CarPlay/Siri issues for me! Finally!
sirfergy
Posts: 115
Joined: Wed Mar 30, 2011 3:57 pm
Delivery Date: 28 Jun 2011
Leaf Number: 4777

Re: Carplay Issues (connecting, static/crackling sound)

Oh..... I may have to give mine a call. Too bad it's not something they can do OTA or via a USB download at home.
vegasboy99
Posts: 7
Joined: Tue Mar 22, 2022 12:32 pm
Delivery Date: 22 Mar 2022

Re: Carplay Issues (connecting, static/crackling sound)

LimeLeaf wrote: Tue Aug 30, 2022 11:30 am Visited my local dealer and the infotainment update to version 0354 (bulletin NTB22-058a) fixed all CarPlay/Siri issues for me! Finally!
What model is yours? Mine’s a 2022 Nissan Leaf SV and they’re saying they don’t see that bulletin or one that’s available for my car. Trying to get some more info from ya so I can figure out what the service center is talking about.
LimeLeaf
Posts: 10
Joined: Wed Nov 03, 2021 6:21 pm
Delivery Date: 03 Nov 2021
Leaf Number: 551903
Location: Quebec, Canada

Re: Carplay Issues (connecting, static/crackling sound)

vegasboy99 wrote: Fri Sep 02, 2022 12:27 pm
LimeLeaf wrote: Tue Aug 30, 2022 11:30 am Visited my local dealer and the infotainment update to version 0354 (bulletin NTB22-058a) fixed all CarPlay/Siri issues for me! Finally!
What model is yours? Mine’s a 2022 Nissan Leaf SV and they’re saying they don’t see that bulletin or one that’s available for my car. Trying to get some more info from ya so I can figure out what the service center is talking about.
Nissan Leaf 2022, SV Plus! I'm in Canada, if that means anything... but I think the bulletin was for all of North America.
OldManCan
Posts: 290
Joined: Fri Nov 19, 2021 10:48 am
Delivery Date: 07 Dec 2021
Leaf Number: 553784

Re: Carplay Issues (connecting, static/crackling sound)

vegasboy99 wrote: Fri Sep 02, 2022 12:27 pm
LimeLeaf wrote: Tue Aug 30, 2022 11:30 am Visited my local dealer and the infotainment update to version 0354 (bulletin NTB22-058a) fixed all CarPlay/Siri issues for me! Finally!
What model is yours? Mine’s a 2022 Nissan Leaf SV and they’re saying they don’t see that bulletin or one that’s available for my car. Trying to get some more info from ya so I can figure out what the service center is talking about.
Just called a nearby dealership (SoCal , US) and had a similar experience on the phone. They had no clue and asked me to provide a copy of the notice I received from Nissan. Told them I have not received a notice but I came to know about this bulletin over the internet. The service advisor on the phone refused to look it up and simply said come in and the technician will trouble shoot it as a break fix and if they can observe the issue then they will search Nissan database and if this service bulletin comes up then they will try to update. He said it may take a day or more. I said no thank you.

This is really not good. Nissan need to get its act together. Perhaps its a matter of dealership wanting to create billable hours back to NIssan but the inconvenience for us is real.

Anyone in US managed to have this fix applied yet? How long did the process take and did you have similar challenges navigating the dealership?

Thanks for all your insights.
2022 SL+
SoCal
sirfergy
Posts: 115
Joined: Wed Mar 30, 2011 3:57 pm
Delivery Date: 28 Jun 2011
Leaf Number: 4777

Re: Carplay Issues (connecting, static/crackling sound)

I have my appointment scheduled for tomorrow, and I confirmed that they were aware of the TSB and had it available. Fingers crossed they apply the fix tomorrow!
vegasboy99
Posts: 7
Joined: Tue Mar 22, 2022 12:32 pm
Delivery Date: 22 Mar 2022

Re: Carplay Issues (connecting, static/crackling sound)

sirfergy wrote: Thu Sep 08, 2022 1:05 pm I have my appointment scheduled for tomorrow, and I confirmed that they were aware of the TSB and had it available. Fingers crossed they apply the fix tomorrow!
Fingers crossed for you. Can you get any info to help get these guys straight? They still want me to bring it in again for a diagnostic (they don’t care what it on this forum - his words). And he’s saying it’ll be hours. Dude, it’s a simple firmware update to the head unit. It shouldn’t take long at all. Plus it’s very frustrating when they say they don’t know what I’m talking about even after giving them that bulletin from the previous posts.
OldManCan
Posts: 290
Joined: Fri Nov 19, 2021 10:48 am
Delivery Date: 07 Dec 2021
Leaf Number: 553784

Re: Carplay Issues (connecting, static/crackling sound)

vegasboy99 wrote: Thu Sep 08, 2022 1:14 pm
sirfergy wrote: Thu Sep 08, 2022 1:05 pm I have my appointment scheduled for tomorrow, and I confirmed that they were aware of the TSB and had it available. Fingers crossed they apply the fix tomorrow!
Fingers crossed for you. Can you get any info to help get these guys straight? They still want me to bring it in again for a diagnostic (they don’t care what it on this forum - his words). And he’s saying it’ll be hours. Dude, it’s a simple firmware update to the head unit. It shouldn’t take long at all. Plus it’s very frustrating when they say they don’t know what I’m talking about even after giving them that bulletin from the previous posts.
Oooof! Sounds like exact same response I got when I called. This sucks really. I think my best bet is to call other dealers and see if any of them respond differently.

Meanwhile @sirfergy, best of luck with your appointment. Please let us know how it goes.
2022 SL+
SoCal

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