2017 Leaf battery warranty

My Nissan Leaf Forum

Help Support My Nissan Leaf Forum:

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
From my warranty info. "You are required to per-
form annual EV Battery Usage Reports at intervals of
12 months, 24 months, 36 months, 48 months,
60 months, 72 months, and 84 months. ". I have had one free inspection, paid for one more but was unaware of this part of the warranty agreement. I purchased my Leaf Sept 2018, it has 36,000 and I just lost my 10th bar. Did I screw myself?
 
RandalC said:
From my warranty info. "You are required to per-
form annual EV Battery Usage Reports at intervals of
12 months, 24 months, 36 months, 48 months,
60 months, 72 months, and 84 months. ". I have had one free inspection, paid for one more but was unaware of this part of the warranty agreement. I purchased my Leaf Sept 2018, it has 36,000 and I just lost my 10th bar. Did I screw myself?

Nope. Nissan has never denied warranty claims based on lack of inspections to the best of my knowledge. The inspection requirement seems to be a sop to the maintenance dept. Leafs require so little maintenance that the service dept. would starve.
 
Thanks for your help. Took my Leaf to the service department today for a $100 battery inspection and the manager told me I had to lose 5 bars, meaning 7 left, to get a warranty repacement. I thought it was 4 bars, leaving 8. Is he correct
 
RandalC said:
Thanks for your help. Took my Leaf to the service department today for a $100 battery inspection and the manager told me I had to lose 5 bars, meaning 7 left, to get a warranty repacement. I thought it was 4 bars, leaving 8. Is he correct

They're just trying to fob you off. If you have less than 9, the warranty applies. My service contact mumbled something similar, but called her manager and I was put in the que for a new battery the next day. Be aware that it may be many many months. If you don't want to wait, you can bug Nissan. There are stories of people getting buyback offers instead of batteries. I'm considering it.

However, I think Nissan is playing it smart. They are not refusing new batteries, just making the wait very long so people get frustrated and take a buyback. If they flat out refused the warranty, then it would be easier to negotiate a higher buyback price. Since they can frame it as people just not having the patience to wait for a battery replacement, they can negotiate lower prices.

That's all IMO, by the way.
 
My detailed buyback offer is in the works. The Nissan Consumer Affairs Arbitration Specialist tells me that I will be offered what I paid for it back in 2018 plus any interest on the auto loan. Nothing more and nothing less. I may just wait for the battery, which was ordered in February. Note that the Nissan Consumer Affairs Arbitration Specialist tells me that It will be over a year or I may not get a battery at all. This statement does not align with what the service department is telling me. Service department says 5 to 6 months wait for the battery replacement. I wonder what Nissan will do with the vehicle after the buyback?
 
DavidCRod said:
The Nissan Consumer Affairs Arbitration Specialist tells me that I will be offered what I paid for it back in 2018 plus any interest on the auto loan. Nothing more and nothing less.

That might be the initial Nissan offer, but the final arbitration decision can be different.
It actually does not sound bad -- 5 years of free driving.

Personally, I would think about taking the money and buying a Tesla
 
DavidCRod said:
My detailed buyback offer is in the works. The Nissan Consumer Affairs Arbitration Specialist tells me that I will be offered what I paid for it back in 2018 plus any interest on the auto loan. Nothing more and nothing less. I may just wait for the battery, which was ordered in February. Note that the Nissan Consumer Affairs Arbitration Specialist tells me that It will be over a year or I may not get a battery at all. This statement does not align with what the service department is telling me. Service department says 5 to 6 months wait for the battery replacement. I wonder what Nissan will do with the vehicle after the buyback?

Keep us posted on what you end up doing/getting.
 
Nissan consumer affairs offered original sales price plus interest minus usage fee based on mileage (-$3000). Service department still say should get the replacement battery within 5 months max. We asked how long the offer ($17.5K) is good for while we continue to wait for the replacement battery.
 
DavidCRod said:
Nissan consumer affairs offered original sales price plus interest minus usage fee based on mileage (-$3000). Service department still say should get the replacement battery within 5 months max. We asked how long the offer ($17.5K) is good for while we continue to wait for the replacement battery.

We've been waiting for the battery for our 2016 SV since October, so I find 5 months to be ridiculously optimistic on the part of your dealer. Dealership contacted me yesterday to say they still have no ETA, and I'm working on getting the final paperwork to Nissan Arbitration for our buyback offer.
 
Good information, much appreciated. Based on that feedback, need to seriously reconsider accepting the buyback offer $17,500.
 
DavidCRod said:
My detailed buyback offer is in the works. The Nissan Consumer Affairs Arbitration Specialist tells me that I will be offered what I paid for it back in 2018 plus any interest on the auto loan. Nothing more and nothing less. I may just wait for the battery, which was ordered in February. Note that the Nissan Consumer Affairs Arbitration Specialist tells me that It will be over a year or I may not get a battery at all. This statement does not align with what the service department is telling me. Service department says 5 to 6 months wait for the battery replacement. I wonder what Nissan will do with the vehicle after the buyback?

I started a thread for people like us. Can you please post info here when you have updates. https://www.mynissanleaf.com/viewtopic.php?t=34237
 
Psyclonus said:
DavidCRod said:
Nissan consumer affairs offered original sales price plus interest minus usage fee based on mileage (-$3000). Service department still say should get the replacement battery within 5 months max. We asked how long the offer ($17.5K) is good for while we continue to wait for the replacement battery.

We've been waiting for the battery for our 2016 SV since October, so I find 5 months to be ridiculously optimistic on the part of your dealer. Dealership contacted me yesterday to say they still have no ETA, and I'm working on getting the final paperwork to Nissan Arbitration for our buyback offer.

I started a thread for people like us. Can you please post info here when you have updates. https://www.mynissanleaf.com/viewtopic.php?t=34237
 
When my 2017 dropped the 4th bar, I should have taken a picture before I took it into the dealership. They said they fixed it and gave it back to me showing 10 bars instead of 8 but it was the same battery, just some kind of funky software adjustment to make it display more bars on my dashboard display. They said "if you still have concern about the range then we can sell you a replacement battery" but if I had a picture of the dashboard from prior to dropping it off, I could have had an attorney pressure them into the warranty. No, the range did not go back to what it was when I had 10 bars. They scammed me. But that is not the first time I have had a bad experience at Olympia Nissan. Unfortunately they are the closest dealership to me, but in hindsight, I wish I had driven past them further to Puyallup Nissan. I have had better experiences with Puyallup Nissan and I feel like they would have not tried to trick me out of a warranty replacement with a sketchy "software update" that magically added 2 bars of display but not 2 bars of range.
 
I feel like

Nissan requires that software update before it will entertain the battery warranty. In cases where the bar bump has been more fake than real, the capacity bars go back to where they were in a few months as the BMS gets its bearings again. The more you drive, the faster the BMS gets accurate again.

The 8 year warranty clock started the day the car was sold the first time. Don't go even one inch past 100k miles, or one second past the aforementioned 8 years, because Nissan will screw you.
 
Last edited:
Nissan requires that software update before it will entertain the battery warranty. In cases where the bar bump has been more fake than real, the capacity bars go back to where they were in a few months as the BMS gets its bearings again. The more you drive, the faster the BMS gets accurate again.

The 8 year warranty clock started the day the car was sold the first time. Don't go even one inch past 100k miles, or one second past the aforementioned 8 years, because Nissan will screw you.
This is excellent intel. I appreciate it!
 
One more note, I have read from cases here in Europe where Nissan declined the battery warranty because regular yearly maintenances were done only weeks after they were due ...

To the collective knowledge of this forum, that has not happened in the USA. Domestic consumer laws would not allow it. But I'm not surprised that Nissan would pull that sh1t in a place they can get away with it.
 
The 8 year warranty clock started the day the car was sold the first time. Don't go even one inch past 100k miles, or one second past the aforementioned 8 years, because Nissan will screw you.
I don't call it screwed if they are honoring their published warranty. If you go in one day after 8 years or at 100,001 miles, yes, that doesn't feel very good to have them say too late bud, and yes you might feel screwed, but they followed their rules.
 
Back
Top