Academiguy
Posts: 10
Joined: Fri Mar 12, 2021 6:33 pm
Delivery Date: 13 Mar 2021
Leaf Number: 311706

Defective New Nissan EVSE?

Fri Mar 12, 2021 7:05 pm

Has anyone else had a defective Nissan-brand EVSE that came with the car?

I picked up a new, 2020 SV Plus about two weeks ago. I’ve been trickle-charging it using a third-party EVSE I got a few years ago with an earlier EV. Today I tried the Nissan EVSE, the one that came with the car, for the first time. It plugged into a NEMA 14-50 outlet and started charging but within a few seconds stopped. The ready (top) and fault (bottom) lights are solid and the charging light (middle) blinks...according to the documentation that came in the bag with the EVSE, that means it’s faulty and I should contact a dealer. The thing is brand new—I literally just unwrapped it and plugged it in for the first time! Has anyone also experienced this?
2021 Chrysler Pacifica Hybrid (PHEV)
2020 Nissan Leaf SV Plus (BEV)

Flyct
Posts: 435
Joined: Tue Nov 03, 2015 12:04 am
Delivery Date: 05 Dec 2019
Leaf Number: 310009
Location: Bradenton, Florida, US

Re: Defective New Nissan EVSE?

Fri Mar 12, 2021 9:01 pm

Have you tried it plugged into 120v using the adaptor?

I have 3 of these 120/240v EVSEs and they have been bullet proof.
2020 Leaf SL Plus (replaced totaled 2019:SL+)
2015 Lexus RX450h Hybrid SUV
2019 F-150 XLT Extended cab
2020 Ford F-350 Lariat Ultimate Crew Cab Short Bed Diesel- Tow vehicle
2017 Grand Design Reflection 337RLS 5th Wheel RV

GerryAZ
Gold Member
Posts: 2986
Joined: Mon Nov 22, 2010 6:47 pm
Delivery Date: 12 Jun 2011
Location: Phoenix, AZ

Re: Defective New Nissan EVSE?

Fri Mar 12, 2021 10:50 pm

As Flyct said, try the EVSE on a 120-volt circuit using the adapter. Also, check the wiring and voltage level of the 14-50 receptacle. If the 14-50 receptacle is fed from a 208-volt circuit (common in industrial locations) instead of a 240-volt circuit, the Nissan EVSE will stop charging after a few seconds with indicator light combinations you describe.
Gerry
Silver LEAF 2011 SL rear ended (totaled) by in-attentive driver 1/4/2015 at 50,422 miles
Silver LEAF 2015 SL purchased 2/7/2015; traded 8/10/2019 at 82,436 miles
White LEAF 2019 SL Plus purchased 8/10/2019

SageBrush
Forum Supporter
Posts: 6377
Joined: Sun Mar 06, 2011 2:28 am
Delivery Date: 13 Feb 2017
Location: NM

Re: Defective New Nissan EVSE?

Sat Mar 13, 2021 6:59 am

Academiguy wrote:
Fri Mar 12, 2021 7:05 pm
Has anyone else had a defective Nissan-brand EVSE that came with the car?
You are jumping to an unwarranted conclusion.

Successful charging is a dance between the car, the EVSE, and the home wiring. You need to narrow down the possibilities. If the step suggested above is successful, then try the EVSE at a 14-50 somewhere else that you know works.

Over the years, I think the common problems I've read about at non-residential sites is low voltage, and at residential sites either a poorly installed receptacle or a ground fault. The likelihood that your issue is a bad EVSE, while possible, is unlikely.
2013 LEAF 'S' Model with QC & rear-view camera
Bought Jan 2017 from N. California
Two years in Colorado, now in NM
03/18: 58 Ahr, 28k miles
11/18: 56.16 Ahr, 30k miles
09/20: 54.3 Ahr; 38k miles
-----
2018 Tesla Model 3 LR, Delivered 6/2018

Academiguy
Posts: 10
Joined: Fri Mar 12, 2021 6:33 pm
Delivery Date: 13 Mar 2021
Leaf Number: 311706

Re: Defective New Nissan EVSE?

Sat Mar 13, 2021 7:20 am

Thanks everyone. I’m hoping it’s not a defective EVSE. I’ll try it on 120v with the adapter. It’s possible the 240 outlet is miswired or only getting 208–it’s at my wife’s office building so I don’t have any control over it. But I’m glad to hear that no one else has had a defective unit!
2021 Chrysler Pacifica Hybrid (PHEV)
2020 Nissan Leaf SV Plus (BEV)

DaveinOlyWA
Posts: 15678
Joined: Sat Apr 24, 2010 7:43 pm
Delivery Date: 16 Nov 2019
Leaf Number: 319862
Location: Olympia, WA
Contact: Website

Re: Defective New Nissan EVSE?

Sat Mar 13, 2021 8:04 am

Academiguy wrote:
Fri Mar 12, 2021 7:05 pm
Has anyone else had a defective Nissan-brand EVSE that came with the car?

I picked up a new, 2020 SV Plus about two weeks ago. I’ve been trickle-charging it using a third-party EVSE I got a few years ago with an earlier EV. Today I tried the Nissan EVSE, the one that came with the car, for the first time. It plugged into a NEMA 14-50 outlet and started charging but within a few seconds stopped. The ready (top) and fault (bottom) lights are solid and the charging light (middle) blinks...according to the documentation that came in the bag with the EVSE, that means it’s faulty and I should contact a dealer. The thing is brand new—I literally just unwrapped it and plugged it in for the first time! Has anyone also experienced this?
low voltage error. Mine does the same thing at 3 of 11 locations I tried.
2011 SL; 44,598 mi, 87% SOH. 2013 S; 44,840 mi, 91% SOH. 2016 S30; 29,413 mi, 99% SOH. 2018 S; 25,185 mi, SOH 92.23%. 2019 S Plus; 19,653 mi, 93.47% SOH
My Blog; http://daveinolywa.blogspot.com" onclick="window.open(this.href);return false;

jjeff
Posts: 2410
Joined: Wed Jan 13, 2016 9:10 am
Delivery Date: 13 Jul 2014
Leaf Number: 422121
Location: MSP MN

Re: Defective New Nissan EVSE?

Sat Mar 13, 2021 12:37 pm

GerryAZ wrote:
Fri Mar 12, 2021 10:50 pm
As Flyct said, try the EVSE on a 120-volt circuit using the adapter. Also, check the wiring and voltage level of the 14-50 receptacle. If the 14-50 receptacle is fed from a 208-volt circuit (common in industrial locations) instead of a 240-volt circuit, the Nissan EVSE will stop charging after a few seconds with indicator light combinations you describe.
This.
Commercial power will often be 3-phase and again often 208v between any 2 of the 3 phases, 120v between any phase and ground or neutral.
Residential power is almost always 120v between 1 hot and ground/neutral and 240v between the two hots.
2012 SL purchased used 2/'16
2013 S w/QC purchased new
Juicebox Premium 60a L1/L2 EVSE, Ebusbar 16a L1/L2 EVSE
'12 EVSEupgrade'd 20a L1/L2 EVSE, '13 EVSEupgrade'd adjustable 6-20a L2, 6-13a L1 EVSE
Zencar 13, 20, 30a L1/L2 portable EVSE
GE Durastation 30a

Flyct
Posts: 435
Joined: Tue Nov 03, 2015 12:04 am
Delivery Date: 05 Dec 2019
Leaf Number: 310009
Location: Bradenton, Florida, US

Re: Defective New Nissan EVSE?

Sat Mar 13, 2021 9:08 pm

Academiguy wrote:
Sat Mar 13, 2021 7:20 am
Thanks everyone. I’m hoping it’s not a defective EVSE. I’ll try it on 120v with the adapter. It’s possible the 240 outlet is miswired or only getting 208–it’s at my wife’s office building so I don’t have any control over it. But I’m glad to hear that no one else has had a defective unit!

At office building so it’s likely a commercial 208v connection rather than a typical residential 240v service. . The Nissan OEM EVSE will not work on 208v.
2020 Leaf SL Plus (replaced totaled 2019:SL+)
2015 Lexus RX450h Hybrid SUV
2019 F-150 XLT Extended cab
2020 Ford F-350 Lariat Ultimate Crew Cab Short Bed Diesel- Tow vehicle
2017 Grand Design Reflection 337RLS 5th Wheel RV

LeftieBiker
Moderator
Posts: 17101
Joined: Wed May 22, 2013 3:17 am
Delivery Date: 30 Apr 2018
Location: Upstate New York, US

Re: Defective New Nissan EVSE?

Sun Mar 14, 2021 12:51 am

The good news here is that for about $420 you can get an American or Canadian-built L-2 charging cable that will work on 208 volts.
Brilliant Silver 2021 Leaf SV40 W/ Pro Pilot & Protection
2009 Vectrix VX-1 W/18 Leaf modules, & 2 lithium E-bicycles.
BAFX OBDII Dongle
PLEASE don't PM me with Leaf questions. Just post in the topic that seems most appropriate.

GerryAZ
Gold Member
Posts: 2986
Joined: Mon Nov 22, 2010 6:47 pm
Delivery Date: 12 Jun 2011
Location: Phoenix, AZ

Re: Defective New Nissan EVSE?

Sun Mar 14, 2021 10:35 pm

LeftieBiker wrote:
Sun Mar 14, 2021 12:51 am
The good news here is that for about $220 you can get a Chinese-built L-2 charging cable that will work on 208 volts.
Or you can get UL listed units made in North America (Grizzl-E and Clipper Creek are a couple different brands) for about $200 more.
Gerry
Silver LEAF 2011 SL rear ended (totaled) by in-attentive driver 1/4/2015 at 50,422 miles
Silver LEAF 2015 SL purchased 2/7/2015; traded 8/10/2019 at 82,436 miles
White LEAF 2019 SL Plus purchased 8/10/2019

Return to “EVSE / Charging Equipment and Networks”