Fenix Power - Took money and but never delivered

The writing is on the wall, cwerdna. Mark my words nothing will come of the this Fenix Power Scam. For the people that have been scammed out of $thousands$ of dollars, report them to the FBI immediately, so they can track them down and hold them accountable.

Report Fenix Powers Cyber Crimes to the FBI, if you are a victim of their Battery scam.

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If you are the victim of online or internet-enabled crime, file a report with the Internet Crime Complaint Center (IC3) as soon as possible. Crime reports are used for investigative and intelligence purposes. Rapid reporting can also help support the recovery of lost funds. Visit ic3.gov for more information, including tips and information about current crime trends.

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Submitted to: https://www.ic3.gov/
Internet Crime Complaint Center(IC3)

Fenix Power Inc., purports to be a start-up Technology company, to supply NISSAN LEAF Electric car owners with Certified Pre-Owned(CPO) 24 kWh battery packs from supplier bigbattery.com, 9667 Owensmouth Ave. Chatsworth, CA 91311, (818) 280-3091 [email protected]. The problem is, they originally enticed NISSAN LEAF owners that they are building a new type of “Modular” Battery that can be installed in LEAF cars, that after losing Capacity, can be restored by replacing individual modules or cells (For a small Monthly Subscription price) without having to drop the whole pack from the car, thus giving owners always a battery with 100% Capacity, so owners will never loose any driving range. The problem is their gimmick or fraud never came to fruition, and instead enticed Nissan LEAF owners to buy from them CPO 24 kWh battery packs which they would be a 3rd party to owners and local installers, and have the battery packs shipped and installed. This was Fenix Power’s “Interim Solution” to “help” their victims to get the driving range back and to hold them over, until their “Modular” Battery solution came to market. The problem is people paid them an initial deposit of $135-$750 dollars to “save their line in place” until their “Modular” Battery product came to market and then another $2,499 to $3,499 to purchase Certified Pre-Owned(CPO) battery packs which would be installed. The problem is, people who paid having been waiting over 1 year now with no product, no contact from Owners John Bysinger, Bill Bysinger and Sarah Love Bysinger. (See their Customer Forum full of complaints at: https://www.facebook.com/groups/FenixPowerCoForum/.

Fenix Power and their owners need to be investigated for Internet Fraud.

dsh said:

Submitted to:

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WOT

Looks like they aren't even moderating their customer forum. Two spammer posts have been made and not taken down.

The problem is, they originally enticed NISSAN LEAF owners that they are building a new type of “Modular” Battery that can be installed in LEAF cars, that after losing Capacity, can be restored by replacing individual modules or cells (For a small Monthly Subscription price) without having to drop the whole pack from the car, thus giving owners always a battery with 100% Capacity, so owners will never loose any driving range.

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If it isn't too late to offer an editing suggestion: the first sentence should read "They originally enticed Nissan Leaf owners with the prospect of providing them with a new type of modular battery, with replaceable modules, that can be upgraded with new modules as needed, without removal from the car. This would provide Leaf drivers who purchased it with virtually 100% battery capacity, indefinitely."

Still nothing.

https://www.facebook.com/groups/FenixPowerCoForum/permalink/716445132337593?comment_id=716446662337440&reply_comment_id=718072622174844 suggested that there might be an update the Tuesday that just passed but it looks like there was none.

Even if there were, I wouldn't be surprised if it's another long-winded reply and if it had dates, they'd be missed again.

I gave them a deposit too, but am not inclined to think "fraud". I am curious, what makes something "fraud" or "scam" versus a start-up company that just plain doesn't succeed? Is it the presence or absence of a disclaimer like one sees on Kickstarter?

ObiQuiet said:

I gave them a deposit too, but am not inclined to think "fraud". I am curious, what makes something "fraud" or "scam" versus a start-up company that just plain doesn't succeed? Is it the presence or absence of a disclaimer like one sees on Kickstarter?

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Lies, deception, intent.

Do you care ?
Probably not, because you will never get a penny back since Fenix is broke and any pennies pulled out of the ground go to legal.

Do you care ?
Perhaps, if you are vindictive and want to make the Fenix guy's life a misery that possibly includes jail-time if he violated federal commerce laws.

ObiQuiet said:

I gave them a deposit too, but am not inclined to think "fraud". I am curious, what makes something "fraud" or "scam" versus a start-up company that just plain doesn't succeed? Is it the presence or absence of a disclaimer like one sees on Kickstarter?

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I've funded a few kickstarters, and what none of the legitimate ones do is constantly make excuses. I also have compulsive gamblers in my family, and they ALWAYS say that they'll pay me back later (back when I cared). Much easier to just write off the losses and vow never to lend to them again. The liars know to never ask again either.

From https://www.facebook.com/groups/FenixPowerCoForum/, it seems they've gone silent again and there's still no word of a single successful install.

Meanwhile, https://fenix.systems/ continues to say:

Buy your CPO battery today!

The wait is over, battery installs are on their way!
Certified-Pre-Owned 24 kWh available.
Installations starting in July!

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July 2020?

WetEV said:

July 2020?

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Yes, as noted back here: https://mynissanleaf.com/viewtopic.php?f=27&t=26597&p=589492

Sorry to everyone who got screwed by this. I remember seeing this a few years ago and being excited at the prospect of throwing a new 62 kWh battery in a cheap used Leaf. Before my Leaf Plus, I was driving a beige 2001 Honda Civic with a black bumper, empty soda cans and fast food trash all over the back seat, and Halloween egg yoke all over the left side of it. The bumper was being held in place with zip ties and purple glittery duct tape. If there were a way to electrify it, I would have kept it. My dream car costs $5,000, can be parked anywhere with zero chance of being stolen, and has 500 miles of range....

jlv said:

WetEV said:

July 2020?

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Yes, as noted back here: https://mynissanleaf.com/viewtopic.php?f=27&t=26597&p=589492

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As we get further into 2021 but before July, if the text is unchanged, n00bs who don't know any better might think it means July 2021... and so on.

More time has passed and it seems like there's still no update at https://www.facebook.com/groups/FenixPowerCoForum/ and https://fenix.systems/blog of refunds nor successful installs.

https://fenix.systems/news/fenix-news/2019/12/16/installs-begin-in-q1-2020 claimed "Staring in Q1 of 2020, we will begin Battery as a Service installs for our customers!"

https://fenix.systems/product/leaf-cpo-battery-new-customer still says "This order guarantees delivery and installation of a CPO Nissan Leaf battery at a Fenix certified installation partner near you within 60 days."

JohnBysinger said:

For Fenix? Even if you assume some kind of horrid worst case scenario, fire, death, lawsuit, whatever, We've accepted 4 figures in deposits, Even if Fenix burns to the ground, I have multiples of that in physical assets I could liquidate and make right with my customers, and I would. This is why I'm being as brazen as I am about how I am staking my personal reputation on repayment or delivery. Because I know that I can. Heck, I could get a job at Wal-Mart and pay everyone off in a month or two, and if it came to that, I would.

So I argue that while you're correct that Fenix is not Tesla, with regards to the security of our deposit vs one for the Model 3, I submit that our risk is lower than theirs ever was.

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What happened to the above assurance? Why aren't the installs happening and/or people being refunded? It seems he should take a job somewhere to accumulate enough funds to refund everyone then close up shop.

What happened to the above assurance? Why aren't the installs happening and/or people being refunded? It seems he should take a job somewhere to accumulate enough funds to refund everyone then close up shop.

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https://corporate.walmart.com/our-story/working-at-walmart?utm_source=ads&utm_medium=Google&utm_content=&utm_campaign=EvergreenSearch2020&gclid=EAIaIQobChMI4t3S_LXY7gIVZz6tBh3IXgCREAAYASAAEgIQ5PD_BwE

I can confirm that refunds are still not happening.

I was one of the earliest deposit holders. I requested a refund on October 25th, 2020 (and a reminder email every month since then). I've neither gotten any communication nor any refund. Simply letting people know so that they do not get ripped off.

I'll update the thread should I be provided a refund.

At https://www.facebook.com/groups/FenixPowerCoForum/permalink/695432934438813/?comment_id=709690529679720&reply_comment_id=709699729678800 from Dec 2020, they claim

I hope people understand why our contract obligates us to stop issuing refunds, full stop. I plan to fight for their trust back by working hard, achieving the investors approval to process them faster.

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I keep wondering what's up with these (supposed) investors and why they'd be willing to let good $ go after bad. Are they clueless or being lied to about what's going on with respect to their customers? Or, are these investors just a fantasy?

cwerdna said:

At https://www.facebook.com/groups/FenixPowerCoForum/permalink/695432934438813/?comment_id=709690529679720&reply_comment_id=709699729678800 from Dec 2020, they claim

I hope people understand why our contract obligates us to stop issuing refunds, full stop. I plan to fight for their trust back by working hard, achieving the investors approval to process them faster.

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I keep wondering what's up with these (supposed) investors and why they'd be willing to let good $ go after bad. Are they clueless or being lied to about what's going on with respect to their customers? Or, are these investors just a fantasy?

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Take your pick, but I can think of a 3rd choice:
They hope to join a successful (for a while, anyway) pyramid scheme.

I'd like to give Bysinger enough credit to say that he realizes that his business plan is poorly conceived. So my question is why continue ?

cwerdna said:

At https://www.facebook.com/groups/FenixPowerCoForum/permalink/695432934438813/?comment_id=709690529679720&reply_comment_id=709699729678800 from Dec 2020, they claim

I hope people understand why our contract obligates us to stop issuing refunds, full stop. I plan to fight for their trust back by working hard, achieving the investors approval to process them faster.

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Huh? Weren't refunds defined in the customer agreements? Can't nullify those contracts "because investors".