Owners of the Model Y, which began production in January, have reported misaligned body panels that had to be fixed and mismatched paint including, in one case, human hair stuck in the paint, according to Consumer Reports. The Model Y finished with a “much worse than average” reliability rating.
Tesla’s ranking would have risen a few spots if not for the Model Y’s performance, said Jake Fisher, senior director of auto testing at Consumer Reports.
New models often have reliability issues, but Tesla’s problems were not typical.
“I am surprised that we would see just basic paint and trim type issues and body panel fitment issues,” he said in an interview. “You would think that that would have been worked out a long time ago.”
“Really disappointing when you spend this much money for a car and hopefully they’ll be able to rectify a lot of these as time goes by,” Fisher added.
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The Tesla Model S sedan and Model X SUV were both “worse than average, with the former losing its “recommended” status, Fisher said. The Model 3 sedan maintained an “average” rating and its “recommended” status.
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