mjblazin
Posts: 241
Joined: Sun Mar 15, 2015 8:52 pm
Delivery Date: 11 Mar 2015
Leaf Number: 405999
Location: Dallas, TX

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 1:33 pm

If you ever expect to sell or trade in the Leaf, you would do it. How would you explain why that feature does not work - you did not want to spend $100 to prevent disabling a factory feature? What else didn't you fix?
2013 SL Blue Ocean
Bought used, March 2015 12,764 miles
4th bar drop 56 month, 20,200 miles, AHr at 42.1
Replaced battery.
Appears fully loaded
Condo home, Using public charge except in emergency
Dallas, TX downtown, shaded non-temp controlled garage

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lpickup
Posts: 1185
Joined: Thu Nov 17, 2011 2:14 pm
Delivery Date: 09 Dec 2011
Leaf Number: 16138
Location: Raleigh, NC
Contact: Website

Re: Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 2:29 pm

Roadburner440 wrote:I got an email and a hard copy in the mail today as well. I have to say for me the magic number is less than $1k as well.
Let me make sure I understand you correctly...You're talking $1000 out of your own pocket for the new TCU hardware, assuming no new functionality? I use CARWINGS/Nissan Connect EV several times every day (to monitor charging progress at work), and especially to pre-heat my car in the winter. I would REALLY miss being able to do that. But my price limit is more in the $50-100 range. As much as I would miss the ability to pre-heat, I couldn't really justify spending any more than that for a service that in the end really only lets me start/monitor charging and pre-heat/cool the car. And if they get any cute ideas about charging a subscription fee that's more than $25/year, I'm out as well.

Now if part of this re-work enables some additional functionality (even as simple as stopping charging), then okay, I can see spending a bit more. But I really don't expect that. I expect this to be nothing more than a drop-in replacement with the same cruddy Nissan app & ridiculously slow service (I don't think the slowness is due to 2G, but rather just a horrible implementation on the Nissan servers).
...Lance

Deep Blue Metallic 2018 Tesla Model 3 (31849) (delivered: 7/13/18)
Coulis Red 2016 SV (312310) (bought: 12/23/16 sold: 7/5/18)
Glacier Pearl 2012 SL (016138) (delivered: 12/9/11; traded in 12/23/16)
NOGA$4ME Blog

mihird
Posts: 172
Joined: Thu Dec 12, 2013 9:48 pm
Delivery Date: 08 Mar 2013
Location: East Bay CA

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 2:47 pm

For our records, I just came out of a 2013 Leaf using 2G to a 2016 Leaf that has the 3G modem on it. The sluggishness of response is worse on the 2016 model than what it was on the 2013 model.

You are right...it has nothing to do with the cellular network speed. It is about how the communication is implemented on the Nissan Servers. Fixing this cannot be a huge feat. All Nissan needs is a dedicated team of 8-10 software engineers to fix its slow, insecure and often broken telematics system.
1st Leaf : 2013 SV (2013-2016) acquired - Feb 2013
2nd : 2016 SV (2016-?) acquired - Jan 2016
3rd : 2015 SV (2016-2018) - acquired - Jun 2016
4th : 2018 SV (2018-2021) acquired - Jun 2018
5th : 2021 SV Plus (2021-?) acquired - Apr 2021

garsh
Posts: 1173
Joined: Sat Feb 12, 2011 5:27 am
Delivery Date: 05 Apr 2012
Location: Pittsburgh PA

Re: Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 3:09 pm

lpickup wrote:I would REALLY miss being able to do that. But my price limit is more in the $50-100 range.
Ditto. It's going to mean diddly-squat to resale value. And I'm probably going to replace the Leaf with a Tesla in 2-3 years. So it's just not going to be worth the additional expense for me.
2012 Black SV, bought 2012-04-04, sold 2019-05-10. 7 bars, 101,850 miles.
Current rides: 2018 Tesla Model 3 Performance, 2018 Chevrolet Volt LT

Lambtron
Posts: 73
Joined: Mon May 25, 2015 12:39 pm
Delivery Date: 04 Aug 2020
Location: North Las Vegas, Nevada

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 3:38 pm

Now if they would shut the Nag screen on startup when the service goes away, that would be great!
Blue LEAF 2011 SL rear ended (totaled) by in-attentive driver 08/03/2020 at 65,455 miles. It gave it's life saving ours.
2017 SV 16K miles. It's new to me! 08/05/2020.

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TomT
Posts: 10651
Joined: Sun Aug 08, 2010 12:09 pm
Delivery Date: 01 Mar 2011
Leaf Number: 000360
Location: California, now Georgia
Contact: Website

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 3:48 pm

If you were trading it in, they would never know...
mjblazin wrote:If you ever expect to sell or trade in the Leaf, you would do it. How would you explain why that feature does not work - you did not want to spend $100 to prevent disabling a factory feature?
Leaf SL 2011 to 2016, Volt Premier 2016 to 2019, and now:
2019 Tesla Model 3; LR, RWD, FSD, 19" Sport Wheels, silver/black; built 3/17/19, delivered 3/29/19.

Firetruck41
Posts: 503
Joined: Sun Aug 09, 2015 10:36 am
Leaf Number: 408264
Location: SW Washington State

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 4:13 pm

mjblazin wrote:If you ever expect to sell or trade in the Leaf, you would do it. How would you explain why that feature does not work - you did not want to spend $100 to prevent disabling a factory feature? What else didn't you fix?
Not worried about that, though at $100 I would do it. If its $1000, there is no way you will ever get that back in "resale value". I have no problem explaining that I did not want to spend $1000 (or even $3-400) to replace a techie feature that works poorly and which I rarely used. Meanwhile, I have every record of everything I did to the car regarding maintenance, mods, accessories...
8/2015- New to me 12bar 2013 SV w/QC package and 37k miles

Roadburner440
Posts: 279
Joined: Sun Feb 12, 2012 2:42 pm
Location: Hampton, VA

Re: Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 5:08 pm

lpickup wrote:Let me make sure I understand you correctly...You're talking $1000 out of your own pocket for the new TCU hardware, assuming no new functionality?
I quite enjoy the app. It is slow for sure, but I like being able to defrost my windows and leave home/work the moment I step in to the car. I also intend on keeping my car for the long haul, and keeping the functionality is important to me. I figured they were just going to let the Gen1's drop off the radar. So I was beginning to have the thoughts that I would have to figure a way to do it some other way if it was even possible. Hopefully it is way cheaper, but I am just being realistic. I am shocked they are even offering to cover any cost. They should have all the data they could ever need from all the cars on the road. So I don't see how it is benefiting them to upgrade the cars at all. I will certainly take it though.
Steve
2012 Cayenne Red Leaf SL #16790
2016 Chevrolet Volt LT Kinetic Blue
Turned in: 2012 Chevy Volt #2395

User avatar
lpickup
Posts: 1185
Joined: Thu Nov 17, 2011 2:14 pm
Delivery Date: 09 Dec 2011
Leaf Number: 16138
Location: Raleigh, NC
Contact: Website

Re: Telematics Hardware Update, for the post-2G world

Tue Mar 01, 2016 5:33 pm

Roadburner440 wrote:Hopefully it is way cheaper, but I am just being realistic. I am shocked they are even offering to cover any cost. They should have all the data they could ever need from all the cars on the road. So I don't see how it is benefiting them to upgrade the cars at all. I will certainly take it though.
There is a "realistic" figure of how much you think it would cost, and even how much you think they will charge, but there is also a figure of how much each of us is willing to pay. Those numbers are not necessarily the same (and probably are not). In my case, I would estimate the hardware & labor to install would fall into the $250 range; I expect Nissan to charge us about $50-100 for the upgrade; my own threshold is $25-50. Just because I think a realistic cost for the upgrade is $250 does not mean I'm willing to pay it!

As for Nissan's motivation for supporting the older cars...they already have to create a solution for the 2015 MY (and I would argue 2014 as well), otherwise their customers would raise a $#!+storm that their 1-2 year old car that was sold to them with telematics capability are useless. And I suspect the solution they come up will be able to work in the older vehicles as well, as I don't believe the TCU has changed. And while the argument is a bit weaker for owners of 2011-2013, the fact is that an EV is a special type of vehicle that almost REQUIRES telematics support due to its unique requirements to control and monitor charging, so it's reasonable to assume that 2011-2013 owners would raise quite a stink as well (and may still if it's too expensive!) I'm not too surprised that they made the decision to include those years.
...Lance

Deep Blue Metallic 2018 Tesla Model 3 (31849) (delivered: 7/13/18)
Coulis Red 2016 SV (312310) (bought: 12/23/16 sold: 7/5/18)
Glacier Pearl 2012 SL (016138) (delivered: 12/9/11; traded in 12/23/16)
NOGA$4ME Blog

DoobeeDude
Posts: 38
Joined: Sat Aug 08, 2015 3:10 pm
Delivery Date: 08 Aug 2015

Re: NissanConnect EV / Telematics Hardware Update, for the post-2G world

Wed Mar 02, 2016 7:31 am

At least by the time I bought my MY 2015 Leaf, I had to sign a very clear disclosure statement indicating that CarWings would / could go away at the end of 2016.

I don't think I, or anyone else who signed that, would have a legal or moral leg to stand on.

My takeway: Nissan did not HAVE to do this for me, but I'm very grateful that they are.
2015 Silver SL
delivered Aug 2015

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