Any news since this? I have the same situation...out seems to work but can't use app or custom script anymore. Going to try the fuse tonight.magico13 wrote:After a month of working after disconnecting the 12V battery, I could no longer use the app (or site, or custom Python script) but was still getting messages from the car about charging being complete and could update stations. I left it that way for another month or so and finally decided to do something about it. I don't know which thing fixed it, but I pulled fuse 34 for 15 seconds or so and then reset all my Carwings settings in the car. Still had all my history and settings in the unit unlike after the 12V pull. Now it seems to be working fine. If it happens again I'll try just resetting my settings and logging in again first, then try the fuse pull if that doesn't work.
I really think this is it; as long as the TCU modem was installed properly (at the dealer), I don't think the sign in/out or adding/deleting account stuff matters. It was alluded to a few weeks back, but I think there is some sort of "time out" problem and unless it "reboots" itself (which I believe happens eventually--as in weeks), the only option is to force it.cmgj wrote: Edit (4/2/2017 7:50PM CDT): Pulled fuse 34 (Audio 20AMP fuse) in the block by the 12volt battery, and all is working now. Will update if it stops again.
Still been working flawlessly since I pulled the fuse a week ago. The app and my Python script haven't had any issues. The Leaf Manager app seems to require me to press the login button each time or it gives a 401 error, but otherwise it works fine and so does everything else. Looks like it just needed to be turned off and then back on again.cmgj wrote: Any news since this? I have the same situation...out seems to work but can't use app or custom script anymore. Going to try the fuse tonight.
Edit (4/2/2017 7:50PM CDT): Pulled fuse 34 (Audio 20AMP fuse) in the block by the 12volt battery, and all is working now. Will update if it stops again.
This sounds closest to my scenario, and the symptoms I'm seeing... but I'm new to Carwings, didn't have an account before the switch to 3G.alozzy wrote:I wouldn't decline the agreement and re-enroll, as there's a growing group of owners who did that and now we can't get past the step where one accepts the "NissanConnect EV Consent" and the "NissanConnect EV Subscription Agreement" legal crap and then click Accept. After clicking on the Accept button, we get a message as follows:
"Attention: we were unable to complete your request. Please contact EV Customer Support at (877) NO GAS EV (or 877-664-2738). When we call Nissan at that number, they just give us the run around.
Nissan EV support never called me back, as they said they would.cwerdna wrote:To followup on my post at http://www.mynissanleaf.com/viewtopic.p ... 76#p489376...Unfortunately, this reset didn't help me. Car still cannot log in.VitaminJ wrote:I have found that I can reset the TCU just by going into Carwings settings and "deleting all Carwings settings," then logging in with the ID and PW again, no reset needed. That has helped a few people in this thread and on facebook that I've talked to.nissanleaftechSD wrote:The problem is that the TCU units are going into standby permanently. When I check the history data on them, they typically have been in standby for 2 weeks already.
Unfortunately we cannot tell customers to disconnect their batteries once in awhile as the permanent fix. Haha.
Nissan EV support still hasn't called me back to confirm the activation is ok or not on their end. Waiting for answer from them before my car goes back to the service dept.
update: I disconnected negative terminal of the 12 volt for over 30 minutes. Once reconnected, I did the above reset again, for good measure. No improvement. Still can't sign in w/the (Nissan provided) NissanConnect EV PIN and password from the "Please print these instructions..." page.